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Windows 7: Unsupported disc format?
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10 Nov 2012
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Windows 7 Home Premium 64bit, SP1 27 posts |
Unsupported disc format?
I am running Windows 7. So i went out and purchased some DVD's in order to create some back up disks. Now the dvd's i purchased are DVD+R Double Layer and when i insert them into the dvd drive i get the following message:
Unsupported disc format. Please insert a blank DVD disk and press OK to continue.
Does this mean that i have to go out once again and purchase even more DVD's? Or is there a way i could reformat the disks i already have and be able to use them?
And here's me thinking a dvd is a dvd no matter what brand you purchase.
must be getting old. lol
| My System Specs |
| Computer type PC/Desktop
System Manufacturer/Model Number Aspire V5-571-32368GsoMass
OS Windows 7 Home Premium 64bit, SP1
CPU Intel(R) Core(TM) i3-2367M CPU @ 1.40Mhz, 2 Core(s)
Motherboard Acer Aspire V5-571
Memory 8.00GB Usable 7.80GB
Graphics Card Intel(R) HD Graphics 3000
Sound Card (1) Realtek High Defintion Audio (2) Intel(R) Display Audio
Hard Drives Hitachi HTS545050A7E380
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10 Nov 2012
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Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 1,908 posts NC, USA |
My first guess is your DVD burner does not support Double Layer disc's.
If that's true, you may need to go and buy some Single Layer disc's.
What is the make and model of your DVD burner/drive (hardware)?
Make sure your DVD burner supports the DVD disc format before purchasing blank disc's.
You should fill in your SF System specs - here is one method to get that info: System Info - See Your System Specs Quote: And here's me thinking a dvd is a dvd no matter what brand you purchase. Unfortunately that's not true  | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
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10 Nov 2012
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Windows 7 Home Premium 64bit, SP1 27 posts |
Hi DavidW7ncus
I did try System Info but when i clicked on Edit System Spec it kept throwing an error?
so i did it manually. | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number Aspire V5-571-32368GsoMass
OS Windows 7 Home Premium 64bit, SP1
CPU Intel(R) Core(TM) i3-2367M CPU @ 1.40Mhz, 2 Core(s)
Motherboard Acer Aspire V5-571
Memory 8.00GB Usable 7.80GB
Graphics Card Intel(R) HD Graphics 3000
Sound Card (1) Realtek High Defintion Audio (2) Intel(R) Display Audio
Hard Drives Hitachi HTS545050A7E380
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10 Nov 2012
|
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Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 1,908 posts NC, USA |
Hi bonesy,
I couldn't find any technical info for a "V5-571-32368GsoMas" so i can't be sure what DVD drive you have.
I thought you might have a very old system, but that doesn't seem to be the case as you have an I3 CPU.
Look in Device Manager and see what it shows for your DVD drive.  | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
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10 Nov 2012
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Windows 7 Home Premium 64bit, SP1 27 posts |
Don't know what i put in my last reply but have now followed your suggestion and looked in Task Manager and have came up with this:
DVD/CD-ROM
HL-DT-ST DVDRAM GU61N | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number Aspire V5-571-32368GsoMass
OS Windows 7 Home Premium 64bit, SP1
CPU Intel(R) Core(TM) i3-2367M CPU @ 1.40Mhz, 2 Core(s)
Motherboard Acer Aspire V5-571
Memory 8.00GB Usable 7.80GB
Graphics Card Intel(R) HD Graphics 3000
Sound Card (1) Realtek High Defintion Audio (2) Intel(R) Display Audio
Hard Drives Hitachi HTS545050A7E380
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10 Nov 2012
|
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Win 7 Pro x64 SP1, Win 7 Ult x86 SP1 1,908 posts NC, USA |
I haven't been able to find any specs/info for this.
Probably easiest to just buy a small pack of Single Layer DVD's and see if they are recognized.
Or maybe get one from a friend if you know someone that burn's DVD's. | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number home built
OS Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
CPU AMD Athlon II x4 620
Motherboard Gigabyte GA-MA785G-UD3H
Memory 6GB GSkill DDR2 800
Graphics Card AMD 4670 GPU + AMD 4200 IGP
Sound Card on board Realtek ALC889A
Monitor(s) Displays RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution 1680 x 1050...
Keyboard Gyration wireless, Logitech wireless, Dell USB wired
Mouse Gyration wireless, Logitech wireless, V7 USB wired
PSU Corsair 500 W
Case Rosewill mid tower
Cooling CM 90mm Tower
Hard Drives OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
Internet Speed Uverse - 12Mbps D / 1.5Mbps U
Antivirus Avast free OR MSE. (+ MBAM Pro).
Browser 1-Firefox, 2-IE. (Chrome and Opera for testing)
Other Info 2 PCs: Primary: dual-boot, Test: triple-boot.
Mainly HTPC/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.
Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.
Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Unsupported disc format? problems? All times are GMT -5. The time now is 09:16 PM. |  |
