Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blank Username and Password after Restoring PC


10 Nov 2012   #1

Windows & Ultimate 64 bit & Linux Mint * Dual Boot
 
 
Blank Username and Password after Restoring PC

I was recently infected by a Rootkit that gave be a BSOD and didnt let me boot at all so i decided the easiest thing to to was to restore my computer with the Dell DataSafe Program the comes pre-installed. After backing up my documents and completing the restore i am shown a screen that says "setup is checking video performance" followed by a blank username and password screen. No past usernames or passwords seem to work. Ive tried booting in safe mode but I still come up at the blank login screen. Ive tried restoring it this same way twice and keep getting stuck at the login screen.....

I appreciate and help in advance



My System SpecsSystem Spec
.

14 Nov 2012   #2

Windows 7 Enterprise x64
 
 

Hi,

You can follow the steps mentioned below to restore your system to factory defaults if you have already backed up your data:


1.
Press F8 at System Startup to go to Advanced Boot Menu Options
2.
Select Repair Your Computer
3.
Select Language & Keyboard Layout as “United States”.
4.
Select Administrator’s Username & Enter Password.
5.
Select Dell Data Safe Restore and Emergency Backup Option.
6.
Select Other System Backup & More Options.
7.
Select Restore My Computer.
8.
In Archived System Backup (Highlight Factory Image Option).
9.
Select Restore Without Preserving New or Changed Files.
10.
Select Yes

The factory image restoration will begin. Once it is complete, you need to setup your user account and configure your wireless internet settings.

You may also refer to the following link:

Windows 7 PC Restore | Dell


If PC restore does not work, then you would need to perform windows reinstallation using the Windows media that you may have received with the system.
My System SpecsSystem Spec
Reply

 Blank Username and Password after Restoring PC




Thread Tools



Similar help and support threads for2: Blank Username and Password after Restoring PC
Thread Forum
Solved Password protected sharing is OFF, still asked for username/password? Network & Sharing
Can't Log On With My Username/Password General Discussion
Solved Log in with username and password General Discussion
Windows 7 stopped sharing with no password / blank password Network & Sharing
Username and password Network & Sharing
Network username & password Network & Sharing
Username/password incorrect General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:46 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33