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Windows 7: Computer stuck on windows logo then restarts (can't use system restore

17 Nov 2012   #1
Dodester

Windows 7. 32 bit
 
 
Computer stuck on windows logo then restarts (can't use system restore

I'm not 100% sure if this is even the right place to post this, so sorry if it's in the wrong forum. I have a Asus N53S laptop runnin windows 7 32 bit and I am having some trouble with it. This will probably be a large post so bear with me, the first problem I started having was blue screens on startup. I was able to fix the computer by running Startup repair a few times (tool about 3-4 hours) after that it worked for a day but the next day when I turned on the computer it froze and the music that was playing turned into a loud droning noise. After that I ran the startup repair again it did not work so I did a system restore, it seemed to fix the problem but sadly on startup I started getting blue screens again and this time neither startup repair nor system restore would work (I get a message saying there was a unexpected error: the system cannot find the file specified. (0x80070002) please close system restore and try again) I re open system restore 5 times and I get the same message.I restart my computer , spam f8 and choose the use last known good configuration. After I restore everything to factory settings and finish installing my steam games and other files I Ty restarting the computer to see if it fixed the problem. It seemed to have worked however that night there was a particularly large windows update (90 or so a one time) I clicked shutdown and let it finish the updates while I went to sleep. The next morning I wake up and turn on the computer it finishes syncing the updates then stays at the starting windows screen ( the logo would not show up just those words and a black screen. After it sat like that for 10 minutes or so I hold the power button and try again ,this time it did the same thing but only for a few seconds and it ran startup repair itself , startup repair could not fix the problem , this is what the problem details say
Problem event name: startuprepairoffline
Problem signature1 0.0.0.0
Problem signature2 0.0.0.0
Problem signature3 unknown
Problem signature4 0
Problem signature5 unknown
Problem signature6 1
Problem signature7 unknown
OS version 6.1.7600.2.0.0.256.1
Locale ID: 1033
Not a single one of the startup options work , none of the safemodes enable boot logging enable low resolution video (640x480) , last known good configuration, directory services restore mode, debugging mode , disable automatic restart on system failure, disable drivers signature enforcement. None of these options work when I Try each one it almost instantly redirects me back to the system repair automatically which as I said can't fix he problem. Also system restore system image recovery windows memory diagnostic don't work I get various error messages just sayin you can't access this file. When I try usin he command prompt I always get the same message no matter what I try to type in ( X is not recognized as a internal or external command operable program or batch file.) I am not typing he phrases in wrong. I have tried running safe mode through command prompt and doing a hd scan and various other things I got from he web hat people have suggested ( cant remember them all now because there has been a lot) everything I type gives me that message. I have no win7 discs so I can't reboot my system from a disc ( my own fault for not taking he time to make a full backup). Sorry for making you read his wall of text ( this was all done from my I touch so I was painfull to write) ^--^ I am just making my post here before I give asus tech support a call just Incase someone here has a fix (last time I sent it to them it took 2 months to et it back and it was treated badly, the top was coverd in dents . ). Any help would be appreciated that you for you're time.


My System SpecsSystem Spec
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17 Nov 2012   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I was going to suggest resetting your bios by pulling the CMOS battery, but that is a lot of work and I'm not positive it will help.

This is for a different problem, but shows how to get there: How to disassemble Asus N53S laptop. Fixing DC power jack. >> Inside my laptop

Or: ASUS - Notebooks- ASUS N53SV Manuals

If you do, you may as well get and put a new one in.
My System SpecsSystem Spec
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 Computer stuck on windows logo then restarts (can't use system restore




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