Thanks, Kaktussoft. Regarding your first post--I can find the SystemImage and attach it (the drive letter is F)--but, as I mentioned, there is a problem with permissions.
Regarding your second post--what happens exactly is that the "latest available system image" is blank, and when I try (.) Select a system image.. Windows displays the [Re-image your computer] window and instructs me to connect the drive. But the drive is connected and the list of system images is blank, the [Next] button is greyed out, the [Refresh] button does nothing, and the [Advanced] button gives me the option of 1) searching a network drive or 2) install a driver
. But the image is not on a network drive and the external disk driver has already been installed because I can find the system image using [Computer].
I was wondering if this is because the mother-board was changed and windows thinks I am restoring to a different computer.
As I mentioned, I can probably read the files by attaching the vhd, but it looks like I'll need to change permissions, but I am reluctant to modify the vhd file until I find out there is no hope of restoring the system image.
I suppose I could try restoring the backup (not the system image) but I wanted the system image since all programs come installed.
I appreciate everyone's time for my little problem.