Skipped files

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  1. Posts : 5
    Windows 7 Professional Version 6.1 64-bit
       #11

    Not yet sorted


    Brink, thank you. My problem has not been worked out. It wasn't a missing file that caused it. It was the outlook.pst file that was preventing the backup from completing. So I removed it from the backup list and got a good backup. Problem is I need a backup to "include" the outlook.pst file. So I don't know what to do next. By removing it from the list, I determined it was indeed the problem with my backup. I just need to know how to get a "complete" backup now. When I include that pst file, I get error code 0x8007450D The request could not be performed because of an I/O device error.
      My Computer


  2. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #12

    Not sure why it's giving that error for the PST file, but you can also manually create a backup of your PST file for safe keeping.

    Outlook PST Data Files - Backup
      My Computer


  3. Posts : 5
    Windows 7 Professional Version 6.1 64-bit
       #13

    I know I can manually back it up, but the point is, it always was included in my Windows backup prior to a few days ago. Now it is not and I would like to get it back to how it was before...included in a backup I don't have to take extra time to remember to do and then perform it. Hope that makes it more clear. I just want Windows backup to work like it used to and I can't figure out why it's suddenly a problem. Thanks.
      My Computer


  4. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #14

    I understand what you mean, but that's the only quick solution that I know of other than trying to reinstall Outlook to see if that may repair whatever is wrong with the PST file issue to allow the folder it's in to be included in the backup afterwards.
      My Computer


  5. Posts : 5
    Windows 7 Professional Version 6.1 64-bit
       #15

    Thanks, Brink. I'm afraid you are probably right Outlook is wonderful when it works!
      My Computer


 
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