File Recovery help?

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  1. Posts : 297
    Windows 7 Home Premium x64 Service Pack 1
       #1

    File Recovery help?


    So a while back after I got my new laptop, files kept getting mysteriously deleted. Sadly these were files that I needed desperately and now I can't get them back. I have no idea what deleted the files or how to get them back, but i'm hoping somebody here does.

    Regards,
    ~CN-
      My Computer


  2. Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       #2

    Since your data was on a Windows partition, based on my experience at doing this successfully, my suggestions are the following:
    1) Download and install the trial version of RecoverMyFiles from Runtime Software in MS Windows.
    2) Right-click the RecoverMyFiles shortcut and select "Run as Administrator"
    3) Select the option to Recover a Drive
    4) You will get a list of drive, scroll down to find the one for your USB stick or memory card
    5) Select Automatic Driver recovery, press Start button
    6) It will run for a while but when done, will show a directory tree in the left pane. Do NOT interrupt it.
    7) When done, browse the folders in the directory tree -- and be SURE to check the filesizes of the files you want to recover. If the filesize is zero, the file is trashed and you will NOT be able to recover it.

    If the files look OK, you will need to contact Runtime Software to purchase a license for the recovery. You won't have to reinstall the app; instead, they will email you an activation code which you can use to turn on the recovery feature.

    According to their website, the "standard" version of the app is $70 USD. They also have a Pro version for $99 dollars, but if you go to the website below, you can compare the features and (at least for me) the extra cost wasn't worth it:
    Recover My Files: Purchase GetDatas Recover My Files data recovery software
    Your data ... your money ... your choice.
      My Computer


  3. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #3

    Hello CN,

    In addition, if you had system protection turned on for that drive, then you might see if you may be able to recover the files from the folder they were in using Previous Versions.

    Hope this helps, :)
    Shawn
      My Computer


  4. Posts : 297
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #4

    Mark Phelps said:
    Since your data was on a Windows partition, based on my experience at doing this successfully, my suggestions are the following:
    1) Download and install the trial version of RecoverMyFiles from Runtime Software in MS Windows.
    2) Right-click the RecoverMyFiles shortcut and select "Run as Administrator"
    3) Select the option to Recover a Drive
    4) You will get a list of drive, scroll down to find the one for your USB stick or memory card
    5) Select Automatic Driver recovery, press Start button
    6) It will run for a while but when done, will show a directory tree in the left pane. Do NOT interrupt it.
    7) When done, browse the folders in the directory tree -- and be SURE to check the filesizes of the files you want to recover. If the filesize is zero, the file is trashed and you will NOT be able to recover it.

    If the files look OK, you will need to contact Runtime Software to purchase a license for the recovery. You won't have to reinstall the app; instead, they will email you an activation code which you can use to turn on the recovery feature.

    According to their website, the "standard" version of the app is $70 USD. They also have a Pro version for $99 dollars, but if you go to the website below, you can compare the features and (at least for me) the extra cost wasn't worth it:
    Recover My Files: Purchase GetDatas Recover My Files data recovery software
    Your data ... your money ... your choice.
    Alright, well the scan completed but something is wrong with either the program or my understanding.
    The screenshot is below. It says there are 2 things but only shows 1 file. Is something wrong here?
    Attached Thumbnails Attached Thumbnails File Recovery help?-why.jpg  
      My Computer


  5. Posts : 297
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #5

    So...no help?
      My Computer


  6. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #6

    I can't help with why your files are being mysteriously deleted which is a worry.
    But if you have an intact file system this is an old favorite (free) worth trying:
    Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
    I use the portable version from the builds page but I suggest you just go for the installed version.

    If the partition file system has been damaged then I would be exploring RAW recovery options. Generally you need to pay for these.
      My Computer


  7. Posts : 297
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #7

    mjf said:
    I can't help with why your files are being mysteriously deleted which is a worry.
    But if you have an intact file system this is an old favorite (free) worth trying:
    Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
    I use the portable version from the builds page but I suggest you just go for the installed version.

    If the partition file system has been damaged then I would be exploring RAW recovery options. Generally you need to pay for these.
    Sorry to shoot down your idea but before I posted this thread I tried scanning with Recuva and Glary Recovery I think it was.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Hi,

    Did you see Brink's suggestion earlier?

    Regards,
    Golden
      My Computer


  9. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #9

    Don't worry about my comments not applying. I'd have to second looking at Brink's suggestions.
    Best of Luck.
      My Computer


  10. Posts : 297
    Windows 7 Home Premium x64 Service Pack 1
    Thread Starter
       #10

    I did and the file didnt show in any of the 6 previous versions
      My Computer


 
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