Location backup doesn't see my external hard drive


  1. windam
    Posts : 2
    Windows 7 Professional 64 bit
       New #1

    Location backup doesn't see my external hard drive


    Greetings,
    I've really gotten on this.
    From my computer I can access my external hard disk, but when I go to create a recovery image the computer doesn't see the external drive.

    Is there a setting somewhere I can change?
    All my searches tell me about reading the backup from a non detected drive not saving onto a semi detected drive.

    Cheers
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    Hello windam and welcome to Seven Forums.

    It might help to diagnose the problem if you could post a screenshot of your maximized Disk Managment window. It's possible the external drive doesn't have a drive letter assigned, or some other issue.

    How To Access Disk Management in Windows 7

    Screenshots and Files - Upload and Post in Seven Forums

    It would also help to know which imaging utility you're using; the native Windows 7, Macrium, etc.
      My Computer
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  4. windam
    Posts : 2
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    Thanks for your reply,
    I am using the native Windows 7 software.
    In the process of collecting screen shots it dedicated the hard drive. I didn't do anything differently, but I'm glad it worked.
      My Computer
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  6. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #4

    Glad to hear it got sorted out. Thanks for posting back.
      My Computer
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