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Windows 7: Recovery partition created - suitable restore points now unavailable

18 Dec 2012   #1
viggen

Windows 7 64 bit
 
 
Recovery partition created - suitable restore points now unavailable

My new notebook, running Windows 7, crashed 90 minutes after first boot and created a recovery partition. (Affects C:\ drive only. No programs or drivers were being installed. Starts up OK & is functional).

Restore points are now unavailable from the time before partition was created. When a system restore cannot be performed, will system remain unaffected if I do nothing to the recovery partition?


My System SpecsSystem Spec
.
19 Dec 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

A recovery partition is normally created by the computer manufacturer during the manufacturing process. It's about 10 - 15GB in size and on a hidden partition of the C: drive. Its purpose is to allow the user to return the computer to factory specifications, just like the day you bought it. I've not heard of a recovery partition being created as the result of a crash. It would help if you could post a screenshot of your maximized Disk Management window.

How To Access Disk Management in Windows 7

Screenshots and Files - Upload and Post in Seven Forums

If your computer was on for just "90 minutes after first boot" before crashing, was this the computer's very first startup after bring it home from the store? When you would normally be configuring a new machine with your user preferences, setting the language, etc? Or do you mean it was the first startup of the day? A crash could cause many different problems and that could be the reason you have no restore points. It's also possible something may have turned system protection off before the crash occured which could have left the computer without any restore points.

System Protection - Turn On or Off
My System SpecsSystem Spec
27 Dec 2012   #3
viggen

Windows 7 64 bit
 
 

  • I have attached a copy of the disk management screen.


Attached Thumbnails
-disk-management.png  
My System SpecsSystem Spec
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27 Dec 2012   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Could you maximize the Disk Management please. It would help to be able to see all of the various partitions you have because the horizonal scroll bar doesn't work in a screenshot.

-diskmgt.jpg


My System SpecsSystem Spec
27 Dec 2012   #5
viggen

Windows 7 64 bit
 
 

The 'crash' I mention happened 90 minutes after I first started up the machine straight out of the box. I noticed a window with a time ribbon quickly deleting some files from some partition - can't remember which. I didn't know what to do - so closed the lid to shut the computer down.

The restore function is currently enabled and I never disabled it. There is now a restore point for 21/12 and there was previously one for 14/12.
My System SpecsSystem Spec
28 Dec 2012   #6
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

That looks like a standard HP partition layout to me. Is the machine functioning properly now? If not and it really did just crash at only 90 minutes old I would take it back to the shop.
My System SpecsSystem Spec
28 Dec 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by viggen View Post
  • I have attached a copy of the disk management screen.
RECOVERY and HP_TOOLS were always on disk. Manufacturer made them.
My System SpecsSystem Spec
29 Dec 2012   #8
viggen

Windows 7 64 bit
 
 

Maximised disk management screen - if marsmimar still requires it. Thanks for all other replies.


Attached Thumbnails
-disk-management-max.png  
My System SpecsSystem Spec
29 Dec 2012   #9
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Everything in your Disk Management looks good. I don't think anything was "created" with your crash. All partitions look normal. Does the PC run OK now or are you still having problems?
My System SpecsSystem Spec
29 Dec 2012   #10
marsmimar

Microsoft Community Contributor Award Recipient

 
 

I agree with the others. Disk Management looks good. The only thing I might suggest is checking that you don't have any damaged or corrupt system files as a result of the crash. You could run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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 Recovery partition created - suitable restore points now unavailable




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