I'm new, so take it easy on me if I have posted in the wrong area.
I built my pc and installed Windows 7 Professional 64 bit.
The CD says "Intended for distribution with a new PC". I don't know if it is the same as the retail version. It cost $99.00 with the purchase of the desktop pc components and comes in clear plastic DVD case with no documentation.
I transferred my data home movies, family pictures.... to the pc. But I outsmarted myself. I password protected my windows login. The next day, I couldn't remember the password. Eventually, I was locked out of the account.
I used a windows password reset software to gain access to the computer, but still did not have access to the original account.
I re-installed windows. Or maybe the software allowed me to create a new admin account. I don't remember. I have drives C (windows), E (external backup harddrive), F (ssd), G (cd/dvd drive).
I don't know where drive D: is mapped to and it is not visible. I tried using the forum information to "unhide" that drive - to no avail.
I know that my original account is still on the harddrive. On occasion, when my computer boots, it boots to the locked out account login screen. Also, occasionally, I will have access to programs installed on my original account but they are not visible on my harddrive.
I bet the data/programs are on a separate partition on the harddrive, but I have not been able to find the partitions.
How do I get access to the data on the locked out account?
I really need your help. Both of my parents died of cancer and all of my home movies & pictures of them are located in the locked out account.