Thanks for the post. I tried to comply, but my prtscrn key didn't work. This surprised me. I messed with that for about 30 minutes, then gave it up and decided to do a Windows repair. (I am using 2 identical Dell Studio XPS 8000 desktop computers, 1TB hard drives, Windows 7, Microsoft USB 4000 Natural Ergonomic keybards, 24" HP Brightview monitors, using Windows firewall, and Avast virus protection, Spybot, etc.). I was finally able to wipe and reformat the Seagate Expansion external hard drive, and tried to do a system image. It again went t to the 1/6th completed point on the fill bar, and eventually changed to all red, and said the process failed.
I thought fine, I will do a Windows 7 repair. You have to do this by booting from the Windows 7 disk, which you have to boot through the bios.Guess what? NOW I can't get into bios!.Seems there is something called an F-lock key (default position OFF) that changes what the F keys do. So when you press the F2 key to get into bios, it offers you nothing to get into bios to change the boot menu. It seems this F-lock key has to be off, if it is activated, the F keys change functions.And, of course, my keyboards don't HAVE an F-lock key, so I spent most of the day trying online to figure THAT out, everybody seems to have that problem too, but nothing fixes it, so I am stuck. And everywhere you go onlline now seems to attach cookies, malware, viruses, etc. to your computer, even trusted sites like CNET and Microsoft. When I eliminate one threat I get 3 more, what in the world is going on with this???
Again, thanks for the reply.