My Windows 7 laptop has developed a problem due to a driver
. The laptop will not start (not even in safe mode) - it shows a blue screen and shuts off.
I've tried running StartupRepair which says it is unable to repair the computer and reports "Problem Signature 05: ExternalMedia / Problem Signature 07: BadDriver".
I am considering attempting to restore the computer to a previous restore point. However, I have some critical files in c:/myfolder (c:/xampp), which I cannot afford to lose.
Will the system restore exclude these files?