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Windows 7: trying to restore system winimage 64bit to 32 bit system

09 Mar 2013   #11
mzc

windows 7 home premium 32 bit
 
 

yes, but
when the screen for 'select a system image backup' displayed, the button for 'use the latest available system image...' could not be used. i could not click on that.
so i used the bottom button for 'select a system image'. then it found my image on the external HD (attached via usb) & i was set to go. then i got the msg, 'the selected system image cannot be restored in this recovery environment’




My System SpecsSystem Spec
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09 Mar 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I'm reading that the issue is due to Dell having its own image restore software called DataSafe . Do you have a non Dell PC you could test the image ?

Question : When you created the image did you get a message saying that it was created successfully ? Reason I ask is cause I am also reading it has it do with either the image creation didn't complete or the burn speed was too fast.

Source : http://www.justanswer.com/computer/5...y-refuses.html
My System SpecsSystem Spec
09 Mar 2013   #13
mzc

windows 7 home premium 32 bit
 
 

yes, when i tried to use the original recovery disk made on the 64bit dell, i received that msg.
My System SpecsSystem Spec
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09 Mar 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you test your hard drive
My System SpecsSystem Spec
09 Mar 2013   #15
mzc

windows 7 home premium 32 bit
 
 

the new HD was tested & passed everything
My System SpecsSystem Spec
09 Mar 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I'm taking a wild guess here after reading a lot of people who have Dells and got the same error message " error 4001100200001012 " using the Windows 7 Version of the backup creation of the OEM windows not a clean installation .

That error is a Dell error

Added : Is the new hard drive the same size as the old one ?
My System SpecsSystem Spec
09 Mar 2013   #17
mzc

windows 7 home premium 32 bit
 
 

yes, i agree. so now i am still wanting to do a clean install of win7 home premium x64 & the HOPEFULLY do a restore of the system winimage. i don't want to have to re-install all my other programs & all my preferences...

the problem now is not the dell issue with the recovery disk. the issue now is the error msg: the selected system image cannot be restored in this recovery environment’. i am thinking i get this msg because the OS is x32 & the winimage was made from the laptop when is was OS x64 .

what is the point of the winimage if i can't get it back on the pc? beyond frustrating
My System SpecsSystem Spec
09 Mar 2013   #18
mzc

windows 7 home premium 32 bit
 
 

ahh, i just saw this from you:
'Question : When you created the image did you get a message saying that it was created successfully ? Reason I ask is cause I am also reading it has it do with either the image creation didn't complete or the burn speed was too fast.

Source : http://www.justanswer.com/computer/5...y-refuses.html'

good point. i had made winimages before & restored them on the laptop. the one i am trying to restore now i had never needed to restore from before. but, when i made it, it gave no error msg
My System SpecsSystem Spec
09 Mar 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The error message " The selected system image cannot be restored in this recovery environment " . Are you using a 64 bit OS to boot off ?
My System SpecsSystem Spec
09 Mar 2013   #20
mzc

windows 7 home premium 32 bit
 
 

i tried it from the 64 OS recovery (which doesn't work) so never got far because of the error msg (string of numbers....)
so then i tried it from the 32OS recovery disk - & got The selected system image cannot be restored in this recovery environment "

i tried it from within windows proper, going to the control panel / backup & recovery / under restore, 'recover system settings or your computer'
same msg: The selected system image cannot be restored in this recovery environment "
My System SpecsSystem Spec
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 trying to restore system winimage 64bit to 32 bit system




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