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Windows 7: Windows 7 recovery help!

20 Mar 2013   #1

Windows 7 64 bit
Windows 7 recovery help!

Ok I will admit I not very familiar with computer programming. I have a Dell 2020 with Windows 7 and kept getting the blue screen saying memory dump and then the computer would shut down. I went to try to restore the system, and did a recovery instead. It had me save an image to the partition. When the system booted back up the windows log on screen appears but when I entry my user name and password, it tells me its not an autherized account. Is there a way to reload the image partition that was saved?

My System SpecsSystem Spec

21 Mar 2013   #2
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)

When it had you save an image, was the image done with the Windows system image or the Dell recovery? If it was a windows system image, this may help System Image Recovery
My System SpecsSystem Spec

 Windows 7 recovery help!

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