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Windows 7: Start no longer works after removal of Alureon.a


23 Mar 2013   #1

Windows 8 Pro
 
 
Start no longer works after removal of Alureon.a

Am trying to help my better half out of a mess. HP G71-340US laptop. Windows 7 v6.1.7600. MSSec Essentials found the Alureon.A trojan. Went through complete removal procedure using Depender Offline, etc. At end of process Defender screen showed the virus and a click to Remove button. I did so, and then it showed that it had been successfully removed. After that point the comp will not start. Repair procedures tried to no avail. HP Recovery Manager appeared offering several options. I did 7 system restores to no avail, each ending with 'unspecified error 0x8000ffff'. Used the 'start repair' several times, but would not do the job. One option is to reinstall Win 7 to original. Want to avoid that to save files if possible, but did a backup of those as offered just in case. One option it offers is a Cmd prompt. Can that be used to help? Suggestions really appreciated! Roving


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 Start no longer works after removal of Alureon.a




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