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Windows 7: Win7 keeps restarting, startup repair and system restore fails

02 Apr 2013   #1

Win 7 home premium x64
 
 
Win7 keeps restarting, startup repair and system restore fails

Hello everyone,

I am not sure which category this belongs to as it broaches many areas, but I felt this was the closest (other than general)

In short my computer refuses to start win 7, it tries to repair it, but fails. I have tried system restore point and restore to previous known working state but neither works. The computer will start in safe mode though.

Some background:
This started when my AVG virus software started telling me it could not update so I uninstalled it (or rather tried to update it by downloading a new version of it and trying to install it over the old, but this had some problems so I uninstalled it). I rebooted after the uninstall and the cycle above started.

At this point time I tried restoring the system to the point before I tried the "install new version over the old" and the restore was successful but the problem persisted. After this though, no restore point will work anymore, I just get

"unspecified error occurred during system restore 0x8000ffff"

Apparently the first restore really did work as when I started in safe mode, the AVG was there and I uninstalled it hoping it would help, but no.

I've tried running the Repair Computer option from Windows 7 disk, but it wont work. I can not even try to reinstall Windows 7 at the moment because I get this when trying to select any partition:

windows 7 windows cannot be installed to this disk the selected disk has an mbr partition table gpt

I know this is related to the fact that I have an UEFI motherboard, so I thought that there was something wrong with the booting sequence, but the fact I can get to safe mode sort of confuses me (EUFI is new to me). Anyhow the way I understand it, to reinstall install on UEFI I need to delete all partitions on a disk and I'm looking for other options first (or rather all boot fixes caution about copying HD data first, so for me the same thing).

Now the problem in not really that I can not find helpful things on google, but rather the fact that I can find too many and I'm not sure in which direction I should go, so I was hoping if someone more experienced than me could point me to the right direction.

Thanks for any help.

Kind regards,
Arch

My System SpecsSystem Spec
.

02 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

If you do a "startup repair" it fails you say. But why? There's a clickable text something like "view diagnostics results". Click on it. It displays the tests it did. Status 0x0 means no errors... not interested in that. What erors does it give in what step?
My System SpecsSystem Spec
02 Apr 2013   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup
Of course activate it from "safe mode"... because normal mode is not working now. Put it back to normal boot afterwards. Post back results
My System SpecsSystem Spec
.


02 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Download tools and utilities | AVG Worldwide
Remove AVG if you think it did cause the issue!
My System SpecsSystem Spec
02 Apr 2013   #5

Win 7 home premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Download tools and utilities | AVG Worldwide
Remove AVG if you think it did cause the issue!
Who would have thought the answer was this easy! I did uninstall it before but I used a regular uninstall. It never occured to me that there was a separate downloadable tool for uninstall that I should have used...

Thank you immensely! You really saved me

*Edit* No, take that back. The computer did start properly just after doing the uninstall and restart, but after that when I turned the computer off and then later turned it back on, the problem came back

As for the other suggested points, the results are as follows:

Root cause found:
A recent installation or upgrade may be preventing the system from starting.

Repair action: System restore
Result: failed. Error code 0x1f

Repair action: System files integrity check and repair
Result: failed. Error code 0x490

Tried running sfc/scannow, but it found no problems

Still seems to point to the AVG installation hassle, but I have I'm now just baffled

One weird thing though: it states that windows directory is d:\Windows, even though windows is installed in C:\

Also tried the clean boot (thanks for the link!), but no help. So it's not a background program problem.
My System SpecsSystem Spec
02 Apr 2013   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Can you still boot to safe mode succesfully? Did you do sfc/scannow in safe mode and it found "no integrity errors"?
what happens if you try to do a "system restore" in safe mode?

run the AVG uninstall tool again. Does it boot succesfully (normal boot), but only once?
My System SpecsSystem Spec
02 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

safe mode with networking works as well? If so use msconfig again just as doing a clean boot. But disable more services!! Start ONLY:

DISPLAY_NAME: Base Filtering Engine
DISPLAY_NAME: Cryptographic Services
DISPLAY_NAME: Encrypting File System (EFS)
DISPLAY_NAME: Windows Event Log
DISPLAY_NAME: CNG Key Isolation
DISPLAY_NAME: Workstation
DISPLAY_NAME: Plug and Play
DISPLAY_NAME: Power
DISPLAY_NAME: User Profile Service
DISPLAY_NAME: RPC Endpoint Mapper
DISPLAY_NAME: Remote Procedure Call (RPC)
DISPLAY_NAME: Windows Management Instrumentation
DISPLAY_NAME: Windows Driver Foundation - User-mode Driver Framework

Does it boot succesfully? In safe mode you can revert back to old situation using msconfig (enable normal boot)
My System SpecsSystem Spec
02 Apr 2013   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ArchStalker View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Download tools and utilities | AVG Worldwide
Remove AVG if you think it did cause the issue!
Who would have thought the answer was this easy! I did uninstall it before but I used a regular uninstall. It never occured to me that there was a separate downloadable tool for uninstall that I should have used...

Thank you immensely! You really saved me

*Edit* No, take that back. The computer did start properly just after doing the uninstall and restart, but after that when I turned the computer off and then later turned it back on, the problem came back

As for the other suggested points, the results are as follows:

Root cause found:
A recent installation or upgrade may be preventing the system from starting.

Repair action: System restore
Result: failed. Error code 0x1f

Repair action: System files integrity check and repair
Result: failed. Error code 0x490

Tried running sfc/scannow, but it found no problems

Still seems to point to the AVG installation hassle, but I have I'm now just baffled

One weird thing though: it states that windows directory is d:\Windows, even though windows is installed in C:\

Also tried the clean boot (thanks for the link!), but no help. So it's not a background program problem.
The disk that's normally called C is called D because every OS can define drive letters! Drive letters can very in each installed OS.

Post screenshot of disk management from safe mode
My System SpecsSystem Spec
02 Apr 2013   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

you see this?

root cause found:

"A patch is preventing the system from starting"

repair action: System restore
result: failed. error code = 0x1f
time taken = 202973ms
My System SpecsSystem Spec
02 Apr 2013   #10

Windows 7 (My Idea)
 
 

Quote:
windows 7 windows cannot be installed to this disk the selected disk has an mbr partition table gpt
I had an error very similar to that that prevented me from running SFC or performing an In-Place install. I installed Windows 8 as an upgrade on that machine, it transferred everything over: Including the errors. So now I'm stuck with Win 8. Luckily I did an Easy Transfer for all of my settings, hopefully this will restore everything on a fresh Windows 7 install.
My System SpecsSystem Spec
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 Win7 keeps restarting, startup repair and system restore fails




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