Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Attempt backup to external hard drive, receive error code 0x8031004A

22 May 2013   #1
gmp

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor
 
 
Attempt backup to external hard drive, receive error code 0x8031004A

I recently tried to do a backup onto a WD external hard drive. When I tried to perform the backup, it did not complete successfully. I received the message: "BitLocker Drive Encryption cannot be used because critical BitLocker system files are missing or corrupted. Use Windows Startup Repair to restore these files to your computer". The error code for this was 0x8031004A. I since startup repair would not start automatically, I used a previously created system repair disc to induce startup repair. Startup repair, however, did not find any problems that needed fixing. Is there any way someone can help me out with this? I've been unable to find a solution anywhere else.

Thanks


My System SpecsSystem Spec
.

22 May 2013   #2
centaur78

Windows 7 ultimate x64
 
 

Have you tried disabling the Bitlocker and backing up ??

Else try this KB and let me know
My System SpecsSystem Spec
23 May 2013   #3
gmp

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor
 
 

I've already been to the second webpage and tried both solutions, neither of which did anything. When I try to go deal with the BitLocker there aren't any buttons to click on, and from everything I've seen when I go to look up what to do, there are supposed to be buttons there. But that seems like a whole other problem altogether. It also may be where my backup- problem is coming from. Thanks though!
My System SpecsSystem Spec
.


23 May 2013   #4
gmp

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor
 
 

And if you have any suggestions as to how to fix that they would be much appreciated
My System SpecsSystem Spec
Reply

 Attempt backup to external hard drive, receive error code 0x8031004A




Thread Tools





Similar help and support threads
Thread Forum
Best external to external hard drive synchronized backup plan?
So I want to clone one external 2TB with another. So one drive is the main use one and another the backup one. So I copy everything over to backup and i store the backup at another house and then I start using the main: deleting and adding/editing files. What is the best software or whatever to...
Hardware & Devices
ERROR CODE 0x81000019 Hard Drive Backup + BEEPING NOISE
I am getting a beeping sound noise from the top right corner of my vaio laptop. The problem seems to be one my hardware drivers, to make matters worse i cant even back up i just get the error code in the title! I have checked my "system reserved space" which is at 100mb so i have enough memory to...
Drivers
Automatic Backup to external hard drive
I'd like to automatically backup certain folders to an external hard drive every time it's plugged in. I've tried Windows 7 Backup tool but it creates an icon and I would like the folder to be able to be navigatable (for the reason that I need to know what has been backed up and what hasn't, also I...
Backup and Restore
New external hard drive 2TB-won't backup-says not enough space
Hi all, new to the forum so please forgive me if I don't get terminology right or ask really dumb questions. I have a new desktop pc -HP pavilion p6-2203a- pre installed with windows 7 home premium service pack 1. I have a new 2tb Seagate Expansion external drive. Apparently on the hd I have 1.76tb...
Backup and Restore
Backup 32bit external hard drive to 64
I am running Windows 7 Pro 32 bit and have my system and files backed up and mirrored to my external hard drive. If I upgrade to the Windowss Pro 64 bit disc can I then use my external hard drive to put all my programes and files back onto the 64 bit system?
Backup and Restore
Backup to an external hard drive?
Hi, I'm trying to use the Windows 7 Backup to generate a backup which I want to export to my external hard drive. But it keeps failing, is there a way I can use some other program of find a solution?
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:20.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App