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Windows 7: help please

21 Jun 2013   #1

windows 7
 
 
help please

Hey guys so I have a Toshiba with windows 7 and when I ran into some updates I had to restart my laptop and when I did a startup repair option appeared and it began repairing after 30 minutes or so it finished and it restarted in its own but afterwords the screen stayed black and nothing happend . I was able to do a system recovery and use my computer until I turned it off and when I turned it back on the same thing happened but this time I think I am stuck and it continues to black screen please help me if you can. By the way I'm on a iPad.

My System SpecsSystem Spec
.

21 Jun 2013   #2

Windows 7 Home Premium 64bit
 
 

nihka,
Shut it down and start in Safe Mode and see if you can get your screen to come on. Then in Safe Mode do a Restore.
Then let us know...we will take one step at a time.

Hint for installing updates.
Install the smaller ones first then do the larger ones one at a time.

Welcome to Seven Forums.
THW
My System SpecsSystem Spec
21 Jun 2013   #3

windows 7
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
nihka,
Shut it down and start in Safe Mode and see if you can get your screen to come on. Then in Safe Mode do a Restore.
Then let us know...we will take one step at a time.

Hint for installing updates.
Install the smaller ones first then do the larger ones one at a time.

Welcome to Seven Forums.
THW
What's safe mod sorry don't know much about pcs
My System SpecsSystem Spec
.


21 Jun 2013   #4

Windows 7 Home Premium 64bit
 
 

Here's a tutorial on Safe Mode.
Safe Mode
Give it a go and get back if more help need.
THW
My System SpecsSystem Spec
21 Jun 2013   #5

Windows 7 Home Premium 64bit
 
 

Here's a youtube to follow if needed.
windows 7 and vista boot in safe mode problem solved - YouTube

Once at that site look to the right as there are more youtubes just pick one that works for you.
THW
My System SpecsSystem Spec
21 Jun 2013   #6

windows 7
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
Here's a tutorial on Safe Mode.
Safe Mode
Give it a go and get back if more help need.
THW
doing a system restore and if this does not work my mom is taking my laptop to her freind who knows how to fix PC's thanks for the help will update you. :-)
My System SpecsSystem Spec
21 Jun 2013   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by nihka View Post
Quote   Quote: Originally Posted by The Howling Wolves View Post
Here's a tutorial on Safe Mode.
Safe Mode
Give it a go and get back if more help need.
THW
doing a system restore and if this does not work my mom is taking my laptop to her freind who knows how to fix PC's thanks for the help will update you. :-)
Thanks for getting back as we are here to help those in need.
Just restore it back to where it was working fine before the updates.
THW
My System SpecsSystem Spec
21 Jun 2013   #8

windows 7
 
 

wow it worked thank you so much!
My System SpecsSystem Spec
21 Jun 2013   #9

Windows 7 Home Premium 64bit
 
 

You are more than welcome. Just glad you are up and running.
We all had to start at the beginning and learn by others or our own mistakes.
This is an awesome forum for friendship and knowledgeable people to step in and help out.
THW
My System SpecsSystem Spec
Reply

 help please




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