|22 Jun 2013||#1|
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cannot boot or system restore says must enable System Protection
My Toshiba Portege R835-P56X will not boot.
It does offer several system restore points but no matter which one I choose it says "must enable system protection" and will not let me check the box to choose the restore point. I don't have a recovery CD.
I am not worried about losing files on the laptop as important personal ones are on a flash drive. I just want the laptop to work again.
When I run STARTUP REPAIR I get message StartUp Repair cannot repair this computer automatically.
When I click to view details it says, among other things in the list NoRootCause.
When I click on SYSTEM RESTORE I am given a list of restore points ...last one being an Automatic Restore Point created 6/17/2013. I believe that I did use the laptop that morning before work with no problem. After work when I tried to boot is when I realized it wasn't working. When I click on the restore point (and I have tried several different ones with the same result) I get the message "You must enable System Protection on this Drive".
If I run a WINDOWS MEMORY DIAGNOSTIC it runs whole process saying no error found yet, then restarts and starts StartUp Repair again and says same thing...StartUp Repair cannot repair this computer automatically.
If I click on Diagnosis and Repair Details it says
Startup Repair diagnosis and repair log
Last successful boot time: 6/17/2013 5:45:06PM (GMT)
Number of repair attempts: 25
Number of Root Causes=1
For all tests performed the results say
Result: Completed successfully. Error code = 0x0
Then I get to
Root cause found:
Startup Repair has tried several times but still cannot determine the cause of the problem.
On a post also in a Toshiba Recovery Forum I read that there is a secret back up built into Toshiba laptops that if you hold the 0 key while starting it can revert to factory settings.
If I start and hold the 0 I am given a message to choose an operating system. Only one listed is Windows 7.
When I click on Windows 7 and hit enter it restarts and starts Startup Repair on its own and gives same message
Startup Repair cannot repair this computer automatically.
I always considered myself Intermediate level on computer, but if you give directions to use in Command Prompt or something please consider me BEGINNER level.
Can anyone help? Thanks in advance...very frustrated here.
|My System Specs|
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