I have an HP Pavilion. It came with no Windows 7 installation disk. It does have a D: partition that contains the files for system repair or re-installation.
My PC will no longer boot after my virus software reported an unspecified error.
When attempting to boot, I am given four choices besides going straight to Windows:
- Boot menu (which merely offers the choices that are on the boot priority list in Set-up)
- Set-up (which offers no choices that appear useful)
- Diagnostics (which checks several things and says they are okay)
- System recovery (which will not run)
There is another option, not listed but shown on the HP website, of pressing F8, which is apparently another route to system recovery. F8 also fails to run anything.
I have a System Repair Disk, but when I use this, it doesn't find my Windows 7 on the C: (boot) drive. It finds the image, or whatever it is, on the D: partition. So Startup Repair finds nothing to repair and accomplishes nothing.
The System Restore option will "restore" to an 8/1/2013 restore point, saying all is fine. But my PC still won't boot. I can select the 7/24/2013 restore date, and System Restore says the restore failed for an unspecified reason. The 7/1/2013 restore point will "restore", but my PC still won't boot.
The System Recovery Options include a command prompt. When I go there and try to do a directory of C: drive, it shows nothing but an empty root directory. However, I can see all the files on D: drive, so the drive itself isn't totally trashed.
I have looked for recovery tools online (with my laptop), but the first one I found won't run off the flashdrive where I downloaded it, nor from the D: drive where I copied it. It says the "subsystem" it needs to run is missing. Other places I've looked want me to go to the Control Panel (which I can't) or connect to a site via the Internet (which I can't).
I'm at a loss. Am I to the point of buying a new copy of Windows 7 and perhaps a new drive and either giving up on all my C: drive data or paying a fortune for data recovery? Keep looking for a recovery utility that can run on a computer with an underlying Windows system?