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Windows 7: System Restore Failed

06 Aug 2013   #1
jmrpjb

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
System Restore Failed

I'm running Windows 7 Home Premium and IE 10. I've attached the message I get after trying and failing to do a system restore. It says system restore couldn't access a file probably because an anti-virus program was running (but I turned it off so that's not the problem). The error number is 0x80070005.

Can somebody help me with this?

Thanks in advance




Attached Thumbnails
-system-restore.jpg  
My System SpecsSystem Spec
.

07 Aug 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

What AV do you have installed currently?

Simply turning off your AV may not be sufficient for this type of error.
0X80070005 means "access denied". And in many cases it is the AV causing this error code.

I would suggest uninstalling you AV completely. (You can always reinstall if found not
to be the issue)

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Note   Note
Once downloaded, update and run a full system scan


Now see if restore works?

cheers

Dave
My System SpecsSystem Spec
12 Aug 2013   #3
jmrpjb

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
System Restore Failed

Hi,

Thank you so much for getting back to me with your wonderful advice (it worked) and I'm sorry it's taken me so long to respond but I have been away and just got back. I was using Telus Security Services. After I uninstalled it I was able to do a system restore so, thanks again.
My System SpecsSystem Spec
.


13 Aug 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Glad to help, and glad your up and running.

cheers

Dave
My System SpecsSystem Spec
15 Oct 2013   #5
Ihatehackers

Windows 7 ultimate x64
 
 

�� Please help me computer gurus I have a virus on my CPU with unknown administrators on my CPU there are 4 or 5 of them who inherited permissions and I've been locked out my c drive �� never again will I try to get a free game smh ! I've ran chkdsk c: /f/r/x but I don't know what to do next to eliminate this problem can someone PLEASE HELP !!! My CPU wont even boot correctly they have put some codes in that allow there nonsense to start once my CPU turns on ! My restore point may even be deleted how can I get them off my CPU get them out this "work group" that I didn't know I was in before I was able to log on ! Honestly I don't know if they put secret files in the hidden folders or anything that may start up if I try to refresh the CPU what do I do please help ! Also my start up repair gets faked out with an error 0x0 code and my restore error is access denied 0x0070005 Help please ASAP
My System SpecsSystem Spec
16 Oct 2013   #6
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Please start your own thread here: System Security - Windows 7 Help Forums

cheers

Dave
My System SpecsSystem Spec
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