Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Please help me - Macrium failed to restore my PC to be useable again!

09 Aug 2013   #1

Win 7 Pro 64 bit
 
 
Please help me - Macrium failed to restore my PC to be useable again!

Hi, I have used Macrium (free) in the past to back up my C drive and have created a couple of disk images which have in the past successfully restored in the event of a crisis.

Recently my PC started doing a few funny things (sleep results in fan constantly going, occasionally can't awake from sleep but fan still goes etc). I played around with the power settings today and also changed the BIOS setting from Auto to S3 (save to RAM). When I rebooted the "Windows starting" splash screen came on but when it went, just a blank black screen with a mouse pointer (normal size for the resolution I'm using, implying the graphics card was supporting the resolution I normally use). This happened repeatedly and I was unable to get past it to the pale blue login screen by any means. But I can log in as normal if I boot through Safe Mode (and am posting this via Safe Mode with networking).

I restored my operating system disk today using Macrium, then booted up normally. To my dismay, after "Windows starting".....still a black screen with nothing but a mouse pointer that I can move around. Control+alt+del and Windows key + P do nothing. Where have I gone wrong? I'm pretty sure that my other BIOS settings (e.g. AHCI rather than IDE - I'm using an SSD) are unchanged. Thanks for advice.

BTW I am using a desktop system, i7 six core processor, two Nvidia 210 graphics cards, 24GB RAM and Win 7 pro.

My System SpecsSystem Spec
.

09 Aug 2013   #2

Win 7 Pro 64 bit
 
 

Update - I have at least discovered the cause of my black screen. I have four high resolution monitors, let's call them 1, 2, 3 and 4, though I only use 2 3 and 4 for running certain software otherwise they are switched off. They are set such that monitor 1 is the one with my login screen. When I booted into Safe Mode monitor 1 was the one with the login, when I was booting into normal mode monitor 3 was the one that had the login screen, I only found that out when I switched on all three other monitors.

Here's the catch though. Instead of 1920x1080, monitor 3 is now displaying only 1024x768 and the Windows Display options lists it only as a Generic non-PnP monitor (it's connected via DVI so it jolly well should be recognised as the exact monitor type that it is). I can't get it to display anything more than low resolution 1024x768 now however, despite effectively having a new Windows installation (well, backed up version with drivers that it worked at high resolution previously).

What's gone wrong?
My System SpecsSystem Spec
Reply

 Please help me - Macrium failed to restore my PC to be useable again!





Thread Tools



Similar help and support threads for2: Please help me - Macrium failed to restore my PC to be useable again!
Thread Forum
Macrium restore problem Backup and Restore
Macrium Reflect v5 restore Backup and Restore
Solved Macrium Restore Question With New HD Backup and Restore
Solved Macrium restore question Backup and Restore
Solved Restore under Free Macrium - To a different HDD? Backup and Restore
Macrium Restore Backup and Restore
Macrium image restore Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:55 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33