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Windows 7: laptop won't restore or startup repair

14 Sep 2013   #1

windows 7x64
 
 
laptop won't restore or startup repair

hi im having problems with my laptop. Every time i turn it on it goes through start up repair but always fails and says error code 0x1f and 0x490. I have tried to do system restore multiple times but that also fails. I have tried to do the sfc/scannow thing but says it cannot fix the files. This is what it says...

"2013-09-14 10:59:10, Info CSI 000001c8 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-09-14 10:59:12, Info CSI 000001ca [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-09-14 10:59:12, Info CSI 000001cb [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-09-14 10:59:13, Info CSI 000001ce [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted"

MY laptop recently went through some windows updates and thats when the problem occurred and i believe it is because of these updates. Please could you help me with this

My System SpecsSystem Spec
.

14 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello sabreen and welcome to Seven Forums.

I'd try running the system file checker scan again. Sometimes it has to be run 3 or more times in order to fix damaged, corrupt, or missing files. (See the "Note" in Option Two, Step 4.)

SFC /SCANNOW Command - System File Checker

If still no joy you might consider a Repair Install. If successful it fix your currently installed Windows 7 and preserve your user accounts, data, programs, system drivers, etc. After repairing your operating system it will be necessary to reinstall Windows Updates. The repair takes about an hour on my machines but due to the number of updates that may take a couple of hours.

Repair Install

If still not fixed you might consider using this opportunity to do a clean install of the operating system. One of the Forum experts prepared a tutorial for clean installing a factory OEM machine, and then there's a generic tutorial for all other machines including a link to doing a clean install with an upgrade disk.

Clean Reinstall - Factory OEM Windows 7

Clean Install Windows 7
My System SpecsSystem Spec
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 laptop won't restore or startup repair





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