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Windows 7: Back up error message


14 Sep 2013   #1

Windows 7 32 bit
 
 
Back up error message

When I try to back up my Dell Windows 7 computer to an external drive that I have connected I get the following error message. The backup application could not start due to an external error. The specified
service does not exist as an installed service 0x80070424, Does this mean I have to purchase something from Dell or is there somewhere I could download for free what I need. I recently had to replace my power supply and a I do not want to fear losing the info I have on here for another extended period of time.

My System SpecsSystem Spec
.

17 Sep 2013   #2

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by roxxie11 View Post
When I try to back up my Dell Windows 7 computer to an external drive that I have connected I get the following error message. The backup application could not start due to an external error. The specified
service does not exist as an installed service 0x80070424, Does this mean I have to purchase something from Dell or is there somewhere I could download for free what I need. I recently had to replace my power supply and a I do not want to fear losing the info I have on here for another extended period of time.
Hi roxxie11,

Welcome to Seven forums.

Please let us know which software is that you are using to make a system backup. You can use the free software provided by us for making system image backup. Check this link below for more details:

http://dell.to/13PJ0hs

Also, you can check this link below for resolving this issue:

Error Code 0x80070424 with Windows Firewall, Defender in Windows 7 - Microsoft Community

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
Reply

 Back up error message




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