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Windows 7: Odd Issue..


16 Sep 2013   #1
jchap1590

Windows 7 Professional, 64-bit
 
 
Odd Issue..

Hello,

New to the forums.. glad to be here! Have a weird one for ya; Simple to explain, can't even begin to think of how to fix it.

Every time I boot, upon login I am prompted to restore files which have apparently been recovered.

Two problems: A) I don't use the built-in Windows Back and Restore utility so I have no backups to begin with as far as the utility is concerned (I use EaseUS Todo Backup). and, B) I haven't initiated a backup or system restore, why is this prompt being displayed??

any help, much appreciated!

(screen shot to follow, need to log off and on to screenshot)

thanks again,
JChap1590


My System SpecsSystem Spec
16 Sep 2013   #2
jchap1590

Windows 7 Professional, 64-bit
 
 

haven't clicked anything at all yet..


when I click 'Restore My Files'..



NEW DEVELOPMENT: does not prompt when I login, it has to be a full clean (re)boot cycle.
My System SpecsSystem Spec
16 Sep 2013   #3
mjf

Windows 7x64 Home Premium SP1
 
 

Try running
sfc /scannow
at an elevated command prompt. I use step 3.
Run it as many times until no errors reported.
My System SpecsSystem Spec
17 Sep 2013   #4
jchap1590

Windows 7 Professional, 64-bit
 
 

My System SpecsSystem Spec
17 Sep 2013   #5
jchap1590

Windows 7 Professional, 64-bit
 
 

continuing to run sfc scans..
My System SpecsSystem Spec
17 Sep 2013   #6
jchap1590

Windows 7 Professional, 64-bit
 
 

keeps resulting with the same unsuccessful repair, after 4 scans
My System SpecsSystem Spec
17 Sep 2013   #7
mjf

Windows 7x64 Home Premium SP1
 
 

Someone else may be better able to help and interpret your log file.
When you say you have a Todo backup do you have images. If so try a system image restore.
Whatever, make sure you have a good backup of your data in case you need to do a clean install.
My System SpecsSystem Spec
17 Sep 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC scan found a large number of errors, and managed to fix most of them - but there remain a couple....
Code:
 Line 107129: 2013-09-17 00:29:57, Info                  CSI    00001a4a [SR] Repairing 580 (0x0000000000000244) components
 Line 107130: 2013-09-17 00:29:57, Info                  CSI    00001a4b [SR] Beginning Verify and Repair transaction
 Line 107133: 2013-09-17 00:29:58, Info                  CSI    00001a4d [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 107136: 2013-09-17 00:29:58, Info                  CSI    00001a4f [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Please run the CheckSUR tool - it will probably find a few more problems...

Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



Then zip theCheckSUR.log and attach it to your reply.

My System SpecsSystem Spec
17 Sep 2013   #9
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Just a thought maybe a restoring to a Windows update restore point may throw something up??
My System SpecsSystem Spec
17 Sep 2013   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It's possible - from the looks of the errors, it seems that an entire Windows directory (C:\Windows\diagnostics) went AWOL
My System SpecsSystem Spec
Reply

 Odd Issue..




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