Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Windows 7 and 4TB external drive back-up error message.

17 Sep 2013   #1

Windows 7 Ultimate 64 bit
 
 
Windows 7 and 4TB external drive back-up error message.

I have a Dell running windows & ultimate. I just purchased a new Seagate 4TB external hard drive for Back-up. in the past I have utilized a smaller Seagate drive that the Windows Back-up program recognized and used. It became too small therefore I went to a 4TB external for backup. I am receiving an error message of : Back-up failure due to an I/O device error. I have reloaded the software from Seagate with no new results. Seagate stated that Windows 7 does not recognize a drive this size, but the Seagate software does not allow for a system image. Is there a way to allow Window 7 to recognize this drive and then utilize the Window Back-up program to perform scheduled data backups and obtain a system image as well?

My System SpecsSystem Spec
.

18 Sep 2013   #2

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by DZD01 View Post
I have a Dell running windows & ultimate. I just purchased a new Seagate 4TB external hard drive for Back-up. in the past I have utilized a smaller Seagate drive that the Windows Back-up program recognized and used. It became too small therefore I went to a 4TB external for backup. I am receiving an error message of : Back-up failure due to an I/O device error. I have reloaded the software from Seagate with no new results. Seagate stated that Windows 7 does not recognize a drive this size, but the Seagate software does not allow for a system image. Is there a way to allow Window 7 to recognize this drive and then utilize the Window Back-up program to perform scheduled data backups and obtain a system image as well?
Hi DZD01,

Welcome to Seven forums.

Any harddrive above 2 TB is not supported by MBR. You need to make the harddrive as GPT partitioning. Please post a screenshot of your disk management so we can check if it is detected there or nor:

Screenshots and Files - Upload and Post in Seven Forums

Also, check this article if it is detected then you can partition on GPT and it should be able to work and be detected on the system:

Windows support for hard disks that are larger than 2 TB

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
Reply

 Windows 7 and 4TB external drive back-up error message.





Thread Tools



Similar help and support threads for2: Windows 7 and 4TB external drive back-up error message.
Thread Forum
Back up error message Backup and Restore
Back up to external hard drive Backup and Restore
External Hard Drive - Drive Letter changed - unable to change back Hardware & Devices
Back up on external drive or internal drive Backup and Restore
Formatted an external drive, now how do I get it back? General Discussion
Solved external drive, should i use to back up or Hardware & Devices
Change back up files from D Partitioned Drive to External Hard Drive? Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:28 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33