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Windows 7: Samsung Recovery Soultion Problem

19 Sep 2013   #1
CanIHaz

Windows 7 Home Premium x64 SP1
 
 
Samsung Recovery Soultion Problem

I'm in the process of trying to reformat a Samsung laptop because it was hit with a rootkit but I'm running into a little problem. I cannot get pass this error with the Samsung Recovery Solution. While trying to do a reformat, I receive an error saying "An error occurred while reading the restore image file". The problem is, it already whipped out everything on the HD already.


My System SpecsSystem Spec
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22 Sep 2013   #2
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

From the description in this link: (How To Use Samsung Recovery Solution 4 : Netbooks | Samsung), it looks like you have to browse for the saved restore file on your drive. If there is no such file, it looks like it has nothing to recover FROM.
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 Samsung Recovery Soultion Problem




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