After copy/paste to ext hard drive and comp reformat, docs now blank


  1. amwafa
    Posts : 1
    Windows 7 64 bit
       New #1

    After copy/paste to ext hard drive and comp reformat, docs now blank


    Help! This is my first post here. I was having computer freezing issues on my Windows 7 64 bit Professional laptop today. I didn't have time for a full backup through the windows backup utility, though I did one in August 2013. However, I had several new/updated documents that I needed to save quickly, so I just copied/pasted to my external hard drive, the same one with the August 2013 full backup.

    Now, most of my documents from the copy/paste set of documents (pdf, notepad txt, doc, docx, ppt, but not mp3, all of those work fine, as do pictures) open but are completely blank when opened or have many numerical zeros in them. However, ALL documents that I pulled from the August 2013 backup work perfectly fine. Documents that were unchanged from August to today and that I also copied/pasted also do not have content displayed, or they have an error message through adobe if opening a pdf ("Adobe Reader couldnt not open [name of document] because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

    When I copied/pasted my documents, I just copied/pasted the main "Documents" folder itself. Interestingly, the problem of opening blank documents only occurs when I open the document from the main "Documents" folder. For files that were originally on my desktop that I also copied pasted to a separate location on my hard drive, no problems occur.

    What am I supposed to do? Can this be fixed?
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  3. Sub Styler
    Posts : 740
    Windows 7 Ultimate x64
       New #2

    Was your my documents folder set to be private or encrypted. It's possible the encrypted files were copied over. Now you are running out of a new install your encryption ID has been lost. I am not aware of a way to recover them.
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