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Windows 7: Backup And Restore Option Does Not Appear

06 Oct 2013   #1

64bit, Windows 7 Ultimate
Backup And Restore Option Does Not Appear

Screenshot by Lightshot

Well the link has the image of what is going in my pc.

The option of Backup and Restore does not appear. Might this be a virus or something?
Nothing loads up in the page. I press the option but nothing loads, nothing happens.

Any ideas whats wrong with my pc?

By the way I am running Windows 7 Ultimate 64bit

My System SpecsSystem Spec

07 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit

Hello keoryn and welcome to Seven Forums.

If you haven't already done so you might want to run a full scan with your installed anti-virus suite. Just in case it might have missed something another free tool is Malwarebytes and I'd run that as well for a second opinion.

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

If the scans come back clean you may want to run a System File Checker scan from an elevated command prompt (option two.) If problems are found, run the scan at least 3 times and reboot your computer immediately after each scan.

SFC /SCANNOW Command - System File Checker

Please post back with the results.
My System SpecsSystem Spec

 Backup And Restore Option Does Not Appear

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