|04 Nov 2013||#1|
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0xc0000005 Error Code
I have been using Windows Backup and Restore for several months now and have no problem until yesterday. I have included System Image as part of the backup and at the end of the backup, the following error message appeared: " the backup application could not start due to an internal error. 0xc0000005"
I searched online but couldn't find the same issue as mine (all the issues related to the said code do not involve backup).
I am using Windows 7 Pro with the latest updates.
As I said, I haven't had any problems with the backup until yesterday (I do backup every other week). Before this backup, I did get an error about "cannot create zip file...." and some users said it was because of Stuffit Deluxe, which I installed yesterday morning. Since then, I have uninstalled it and restart a new backup. Then the " 0xc0000005 Error Code" message came up.
After I excluded the System Image as part of the backup, my data backup was completed successfully.
So it seems there's something to do with the System Image backup portion.
Any comments/suggestions are much appreciated.
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