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Windows 7: 0xc0000005 Error Code

04 Nov 2013   #1

Windows 7 X64
0xc0000005 Error Code


I have been using Windows Backup and Restore for several months now and have no problem until yesterday. I have included System Image as part of the backup and at the end of the backup, the following error message appeared: " the backup application could not start due to an internal error. 0xc0000005"

I searched online but couldn't find the same issue as mine (all the issues related to the said code do not involve backup).

I am using Windows 7 Pro with the latest updates.

As I said, I haven't had any problems with the backup until yesterday (I do backup every other week). Before this backup, I did get an error about "cannot create zip file...." and some users said it was because of Stuffit Deluxe, which I installed yesterday morning. Since then, I have uninstalled it and restart a new backup. Then the " 0xc0000005 Error Code" message came up.

After I excluded the System Image as part of the backup, my data backup was completed successfully.

So it seems there's something to do with the System Image backup portion.

Any comments/suggestions are much appreciated.

Thank you.

My System SpecsSystem Spec


 0xc0000005 Error Code

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