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Windows 7: Trying to Restore After HDD Failure

16 Nov 2013   #11
Slapshot

Windows 7 Home Premium 64 bit
 
 

Attached is the CBS zip log file: Attachment 293919


My System SpecsSystem Spec
.
17 Nov 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.


However - you have some fairly major corruption present in the CBS.log as well, which we need to address after we fix the non-genuine issue.
Please post the CheckSUR.log file you should have created when you followed the WU posting instructions
My System SpecsSystem Spec
17 Nov 2013   #13
Slapshot

Windows 7 Home Premium 64 bit
 
 

Here is the MGADiag report after downloading the IRST drivers:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Code:
 
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X73XK-4D8YY-9B82F
Windows Product Key Hash: a4fHGbin+6Y4pGeB97DzikuK0/4=
Windows Product ID: 00359-OEM-9807542-54090
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7EAC61ED-2426-4704-8A91-08036A8E45B9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Small Business 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7EAC61ED-2426-4704-8A91-08036A8E45B9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9B82F</PKey><PID>00359-OEM-9807542-54090</PID><PIDType>8</PIDType><SID>S-1-5-21-1986910065-1566111469-2135244464</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-B1</Version><SMBIOSVersion major="2" minor="6"/><Date>20100323000000.000000+000</Date></BIOS><HWID>F9693007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>54E9E38C0DF0340</Val><Hash>9MREcMzk6dB9C+j+wFjL1PcdQ5M=</Hash><Pid>81602-416-0107411-68288</Pid><PidType>10</PidType></Product><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>828737365AB3F12</Val><Hash>KttxEXhWfzM3jcxfmML2SO+CUSQ=</Hash><Pid>81606-905-6831334-64162</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-075-454090-02-1033-7601.0000-3182013
Installation ID: 021902833441279325180164428611133506839323620040188384
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9B82F
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/17/2013 8:23:02 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:14:2013 01:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAonayI77PQsgeyQBr+HOkwKhIXF0=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   ACRSYS  APIC0935
  FACP   ACRSYS  FACP0935
  HPET   ACRSYS  OEMHPET 
  MCFG   ACRSYS  OEMMCFG 
  SLIC   ACRSYS  ACRPRDCT
  OEMB   ACRSYS  OEMB0935
  GSCI   ACRSYS  GMCHSCI 
  AWMI   ACRSYS  OEMB0935
  SSDT   DpgPmm  CpuPm
My System SpecsSystem Spec
.

17 Nov 2013   #14
Slapshot

Windows 7 Home Premium 64 bit
 
 

Somehow I am missing instructions for a CheckSUR log in the WU instructions.
My System SpecsSystem Spec
17 Nov 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Look in the CBS folder - the CheckSUR.log and CheckSURPersist.log files should be there - which is why we ask to upload the entire folder.
My System SpecsSystem Spec
17 Nov 2013   #16
Slapshot

Windows 7 Home Premium 64 bit
 
 

I get a server error when I try to attach the whole CBS folder. I assume this is because the zipped CBS folder is 8.69 MB and the max upload is 8MB. BTW, after the last reboot, WU began downloading updates automatically and is still in the process of downloading 48 updates and is at only at 20%.
My System SpecsSystem Spec
17 Nov 2013   #17
Slapshot

Windows 7 Home Premium 64 bit
 
 

The CheckSUR log and the CheckSURPersist log in that folder are dated 8/28/2013. Do you want me to post those individual logs.
My System SpecsSystem Spec
17 Nov 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I thought you said that you had followed the instructions?
They include downloading a fresh copy of the CheckSUR file, and running it.
My System SpecsSystem Spec
17 Nov 2013   #19
Slapshot

Windows 7 Home Premium 64 bit
 
 

CheckSUR log:
CheckSUR.log


My System SpecsSystem Spec
17 Nov 2013   #20
Slapshot

Windows 7 Home Premium 64 bit
 
 

CheckSURPersist log:
CheckSUR.persist.log


My System SpecsSystem Spec
Reply

 Trying to Restore After HDD Failure




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