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Windows 7: Trying to Restore After HDD Failure


19 Nov 2013   #31

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Tun SFC /SCANNOW first if you're having problems

My System SpecsSystem Spec
.

19 Nov 2013   #32

Windows 7 Home Premium 64 bit
 
 

I finally got the SURTool to download and install. Then ran SFC /scannow, and it found no violations on the first run. Previously I had run it 4 times and it still found errors. Attached are the 3 logs from the CBS folder. I had to attache them separately as the CBS folder was over 8MB.CBS.log

CheckSUR.log

CheckSUR.persist.log

I have not installed any additional updates yet, and was planning to do so in small groups of 4 or 5. I will wait until I hear back from you. I have not yet installed the content info you had previously posted to your Skydrive, and will wait for further instructions. Also, my antivirus (Kaspersky) upon reinstall detected 3 trojan files: "Heur:exploit.java.generic" which have been quaranteened. I uninstalled Java at least 6 months ago.


My System SpecsSystem Spec
19 Nov 2013   #33

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's the second time in a week that I've seen this type of massive error. - both in this thread

Code:
Summary:
Seconds executed: 7672
 Found 769 errors
  CSI Payload File Missing Total count: 1
  CBS MUM Corrupt Total count: 384
  CBS Catalog Corrupt Total count: 384
Apply the fix as in Post #21 and let's see what happens.


[edit] - FWIW you've had this problem for more than a year, probably - at least according to the CheckSUR results!
My System SpecsSystem Spec
.


19 Nov 2013   #34

Windows 7 Home Premium 64 bit
 
 

Will do post 21 fix. Since you mentioned a year long problem, last November the system crashed with similar problems:
WU not working, VSS errors, unable to restore from restore points, etc. It was caused when I was doing a Flash Player or Adobe update and Google Chrome got installed by my inattention. I tried to uninstall Chrome and the system came crashing down. It took weeks to get it back up and running.
My System SpecsSystem Spec
19 Nov 2013   #35

Windows 7 Home Premium 64 bit
 
 

After Post 21 fix, ran SURTool again, and here are logs:

CheckSUR.log

CheckSUR.persist.log


My System SpecsSystem Spec
19 Nov 2013   #36

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Are we good, or what?
Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 bitsadmin.exe x86_microsoft-windows-bits-bitsadmin_31bf3856ad364e35_6.1.7600.16385_none_4ce7e7256dbfa16f 
 Summary:
Seconds executed: 1332
 Found 385 errors
 Fixed 384 errors
  CSI Payload File Missing Total count: 1
  CBS MUM Corrupt Total count: 384
  Fixed: CBS MUM Corrupt.  Total count: 384
  Fixed: CBS Paired File.  Total count: 384
...and I haven't even tried to fix the payload issue yet


We do need a new CBS log after running the SFC /SCANNOW - it'll show up any new problems brought to light by repairing the other errors.
My System SpecsSystem Spec
19 Nov 2013   #37

Windows 7 Home Premium 64 bit
 
 

New CBS log:

CBS.zip


My System SpecsSystem Spec
20 Nov 2013   #38

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Good - there's no other files found by SFC.

I'll post a fix for that payload file later
My System SpecsSystem Spec
Reply

 Trying to Restore After HDD Failure




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