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Windows 7: Computer not working after system restore. Help


14 Feb 2014   #1
biggreenline

Windows Seven Home Premium
 
 
Computer not working after system restore. Help

My computer (Toshiba windows seven home premium Intel i3 processor) has been giving me a lot of trouble lately. When an update for iTunes came I let it update but it didn't complete and said that there was an error. When I tried to open iTunes it said that there was a problem so it couldn't open and I should try uninstalling and reinstall. Hat is what I decided to do but when I tried to reinstall I got the same error. I tried several times with no success so I decided to try a system restore. The most recent point I was able to restore to was on my backup hard drive and was from 9 months earlier. Before I did the restore I decided to make a point so I could restore back to that point if something was wrong with the restore. Well the restore was screwed up. I basically could not connect to the internet so I decided to go back to the point that I had set. When I did that and my computer finally started back up I got an error message about a ubiquity.dll missing. Also now I can not do anything. No Microsoft program will open it just says there was a click to run configuration failure. After all of this I found out that you can just undo your system restore but now not even the system restore works. I can't connect to the internet it just says there's no available networks. I include all info that I know about my computer at the beginning. I do not know how to tel what anything else is and I can't open the system in the control panel to look. Any help/advice is greatly appreciated. I am fairly decent with computers but by far no expert. I included some pics of the errors I get. Thanks let me know if I need to include more info.




Attached Thumbnails
-img_20140213_175242_074-1.jpg   -img_20140214_134343_805.jpg   -img_20140214_134456_617.jpg  
My System SpecsSystem Spec
14 Feb 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

May be a long shot, but try restore in safe mode.
Do you have stuff you want to save?
My System SpecsSystem Spec
14 Feb 2014   #3
biggreenline

Windows Seven Home Premium
 
 

Well I just tried it in safe mode but nothing. No I don't really have anything that I want to save. Its all backed up on my external hard drive. Thanks for the help. Any other ideas?
My System SpecsSystem Spec
14 Feb 2014   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Do you have an install DVD?
My System SpecsSystem Spec
14 Feb 2014   #5
biggreenline

Windows Seven Home Premium
 
 

No unfortunately
My System SpecsSystem Spec
14 Feb 2014   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

OK
Your stuff will be lost and you must install all lthe updates again, but if interested here you go:
https://support.toshiba.com/support/...tentId=2737864
My System SpecsSystem Spec
14 Feb 2014   #7
biggreenline

Windows Seven Home Premium
 
 

Well I tried what it says in the link twice and both times I hold the 0 key down and then it tells me to select my operating system so I select windows 7 which is my only option. Then my computer continues to start. It goes right to my home screen without me even putting in my password. Then I get the same error that is in my first pic? Ideas? Thanks
My System SpecsSystem Spec
14 Feb 2014   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I am working on getting you a Seven ISO, enabling you to create a Seven install DVD. You will need a valid key.
Wish me luck.
My System SpecsSystem Spec
14 Feb 2014   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Success
Read the tutorial carefully. The link at the top is the source for the ISO. You can then burn the ISO to a DVD. You will have an install DVD. You will need a valid key.
Regardless of how this turns out, when done remind me to tell you the steps to take now, so this never happens, again.
Windows 7 USB/DVD Download Tool
My System SpecsSystem Spec
14 Feb 2014   #10
biggreenline

Windows Seven Home Premium
 
 

Thank you so much for all of your help. As soon as I get a chance to download the software I'll do it. So do you k ow what I did wrong that caused this whole problem?
My System SpecsSystem Spec
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 Computer not working after system restore. Help




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