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Windows 7: Unable to backup

15 Feb 2014   #31
qim

windows 7 Home premium 64 bit
 
 

hi kaktussoft

No joy

after leaving the prog it mentioned that the log should be in the c: directory, but at the C: prompt I could only find log files dating back to 2012

I am attaching the pic of what I saw on screen




Attached Thumbnails
Unable to backup-dscn9168.jpg  
My System SpecsSystem Spec
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15 Feb 2014   #32
qim

windows 7 Home premium 64 bit
 
 

Quote:
Just a question, but why are you using the backup feature, you should be backing up your pc manually, and not letting a program do it.
Hi thanks

But what do you mean by doing it manually? Copying folder by folder onto an external device?
My System SpecsSystem Spec
15 Feb 2014   #33
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Put in BIOS the SATA mode to IDE or LEGACY. Which modes are available? Put back later otherwise win7 won't boot. Try seatools for DOS again afterwards
My System SpecsSystem Spec
.

15 Feb 2014   #34
qim

windows 7 Home premium 64 bit
 
 

Now, you've got me worried...what if it fails to boot up?

From the last 2 espriences with the Seatool I get a Dos screen with info about log files, asking to retrieve the CD and press ctrl/Alt/del and then it goes into Windows.

Anyway, I suppose that the computer will ALWAYS restart and then gives me achance to go into Bios by pressing F2. That's right, no?

I lloked at Bios earlier on and under Boot device Prioirity I found thies, which baffled me...

NumLock
TouchPad Mouse
Internal ?am
PXE OPROM

Nothing about which drive should take priority. I mus have looked in the wrong tab.
My System SpecsSystem Spec
15 Feb 2014   #35
qim

windows 7 Home premium 64 bit
 
 

Hi

Before going to bed last night I tried again a Windows7 backup. This morning was presented with a box saying that the backup had completed successfully!

Yet, when I looked at drive d:, which is where I backed up to, the only thing I can find with yesterday's (and today's) date is a folder called "WondowsImageBackup dated 20/04/12 which is when I bought this computer, and inside another folder with the name of this pc dated yesterday. Inside this last folder there are 3 further folders and a file:
Backup 2014-02-15 214507
catalog
SPPMetadataCache
MediaId

Even though the Properties of the folders show they all have 0 bytes, there are a number of files inside which lead me to believe that the backup was indeed successful.

I also ran, as suggested by AddRAM, the CrystalDiskInfo and it returned a clean bill of health on all drives.

I will wait for your reply before going ahead with changing the bios.


Attached Thumbnails
Unable to backup-crystal.jpg  
My System SpecsSystem Spec
15 Feb 2014   #36
carwiz

Windows 7 Pro-x64
 
 

Click on "Show Details" in the error message. It will probably tell you which file couldn't be created. It may not be under your user authority or some such.
My System SpecsSystem Spec
15 Feb 2014   #37
jadinolf

Windows 7 Professional 64bit
 
 

Have you tried another backup program?

There are a lot of them out there?
My System SpecsSystem Spec
16 Feb 2014   #38
qim

windows 7 Home premium 64 bit
 
 

Hi carwiz

Which prog are you referring to? Windows?
My System SpecsSystem Spec
16 Feb 2014   #39
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by qim View Post
Hi

Before going to bed last night I tried again a Windows7 backup. This morning was presented with a box saying that the backup had completed successfully!

Yet, when I looked at drive d:, which is where I backed up to, the only thing I can find with yesterday's (and today's) date is a folder called "WondowsImageBackup dated 20/04/12 which is when I bought this computer, and inside another folder with the name of this pc dated yesterday. Inside this last folder there are 3 further folders and a file:
Backup 2014-02-15 214507
catalog
SPPMetadataCache
MediaId

Even though the Properties of the folders show they all have 0 bytes, there are a number of files inside which lead me to believe that the backup was indeed successful.

I also ran, as suggested by AddRAM, the CrystalDiskInfo and it returned a clean bill of health on all drives.

I will wait for your reply before going ahead with changing the bios.
SEATOOLS for windows told you there were dirve/controller errors. There still is something wrong.
My System SpecsSystem Spec
16 Feb 2014   #40
qim

windows 7 Home premium 64 bit
 
 

Hi Kaktussoft

I want to go ahead with the test based on Seatools for Dos as you asked me to do, but I am worried and waited for your reply regarding my earlier post.

dankjewel
My System SpecsSystem Spec
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