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Windows 7: Unable to backup

15 Feb 2014   #1
qim

windows 7 Home premium 64 bit
 
 
Unable to backup

Hi

Windows7 Home Premium

dirve c: used space 78Gb free422 drive d: 308 /130 external h: 117/115 i: 83/149

The external is a iomegaLPHD-UP3

I am unable to back up either to another drive in the computer or to an outside drive. It starts, but eventually crashes.

I have chkdsked all drives internal and external and they are fine

Please, see attachment


Please help!




Attached Thumbnails
Unable to backup-backup-error.jpg  
My System SpecsSystem Spec
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15 Feb 2014   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
A very possible cause of your problem is a failing hard drive, run a chkdsk to find out if that is the problem.
Read this tutorial, particularly point 4. Make sure that you check scan and attempt to recover bad sectors.
Disk Check
My System SpecsSystem Spec
15 Feb 2014   #3
qim

windows 7 Home premium 64 bit
 
 

Hi thanks for replying

As I mentioned above, the first thing I did was to chkdsk from a command line all internal and external drives. They were 100% fine.

Maybe I am missing something.
My System SpecsSystem Spec
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15 Feb 2014   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

When you did the chkdsk, did you use the repair option that I mentioned in my post? That option is more thorough and smay pick up problems not discovered with the quick check. In addition it repairs many of the problems encountered.
My System SpecsSystem Spec
15 Feb 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Check eventlog. It's either the source or destination drive. Because you have tried many drives as output... it's almost surely the source drive.
My System SpecsSystem Spec
15 Feb 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Is it a seagate disk or western digital?
My System SpecsSystem Spec
15 Feb 2014   #7
qim

windows 7 Home premium 64 bit
 
 

No. I did a simple chekdsk. I'm still from ms-dos days...

I doubt it if a repair job chkdsk /F would repair something which is not there, but the worls has moved on since my early days, and I will try it now.

Need to restart. back in a min.
My System SpecsSystem Spec
15 Feb 2014   #8
qim

windows 7 Home premium 64 bit
 
 

hi kaktusoft. there is nothing in EventViewer related to 2014, which is in uitself strange!

It's a Samsung HN-M101 MBB that came with the Samsung computer
My System SpecsSystem Spec
15 Feb 2014   #9
qim

windows 7 Home premium 64 bit
 
 

Just did a chkdsk /F on restart and everything is fine in drive c:
My System SpecsSystem Spec
15 Feb 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

SeaTools | Seagate
http://www.seagate.com/files/staticf...dows.en-US.pdf

Use that tool to check the drive. Post results
My System SpecsSystem Spec
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