New
#1
New Install Win 7 64 Bit Backup Will Not Run
Ok people... coming here is last resort. I've been through everything I can think of for days and I still can't fix this issue. I've researched all the forums and postings for self help and I'm still stuck.
A new, clean install of Win 7 Ultimate 64 bit on a newly formatted drive. All Win updates are current.
When selecting Windows Backup... The Starting Windows Backup window pops up and the progress indicator runs. Then just hangs there and takes me no further. I've tried starting Win 7 Backup from multiple places from within Win 7.
Here's a list of things I've researched and looked into, but none seem to address my situation and/or haven't solved my issue.
#1 Arconis issues... I have a clean install and this windows install has never ever seen Arconis or any other 3rd party backup programs. Doesn't apply to me.
#2 Windows backup & Shadow Disk... I've checked to see if these services are running. They both are and are set to automatic. Seems as it should be.
#3 Windows Files I've run sfc /scannow and it reports all is well. Looks good.
#4 Clean Windows Boot I've tried it.... Win Backup still just sits there.
#5 Context Menu Problems I read some posts about menu changes made by other programs perhaps causing and issue. I installed Clarey Tools and used it to disable all menu changes as suggested by another post. Still no good. I've since changed them back to normal.
#6 Hardware Issues I have 2 hard drives on the system both passing all disk checks I can throw at them. No bad sectors etc. Win Device manager reports no problems anywhere on the system. I've also disconnected any unneeded USB devices. Probably not related but trying to keep a lean system to rule out all issues.
#7 Alternate Win User Profile I saw a thread that suggested seeing if the issues exist in a new user profile. Keep in mind I have a clean win 7 install and haven't even added any other users yet. I'm running as the only user with Admin privileges. But I tried to create a new user profile with Admin privileges as suggested in the post. Win & backup still starts and then hangs.... Deleted test profile.
#8 Clean System I'm doing this NEW install to recover from a Win 7 issue gone bad. So trying to go slow with this new install every step of the way and get some good backups. Win 7 Backup is just about the 1st thing I tried to run. I have nothing loaded on this install yet other than Win 7 Ultimate (with all updates), AMD Catalyst to support my AMD based motherboard and graphics card, CC Cleaner, and the already mentioned Glary Utilities 4. So not like I have a ton of potentially complicating programs and/or old installs kicking around.
#9 Clean Registry Speaking of CC Cleaner... Yes I've run it on my Win registry and have no problems.
#10 Mal-ware Ok so my software list wasn't complete... I also have the latest versions of MalwareBytes and ZoneAlarm Firewall & Antivirus installed. I've run them both looking for issues and found none. And yes I've turned off ZoneAlarm and/or used clean boots to make sure it's not the issue.
#11 Windows Help? Well we all know how helpful windows "help" can be... I've looked over it all and nothing seems to work. After letting the Starting Windows Backup run for hours... I click close... the status window shows canceling but it doesn't.... Ok close it with task manager.... windows closes it (telling me the program is not responding... gee ya think???!!!) and then windows restarts Backup.... close it again with Task Manager. Win finally takes the hint and closes it.
Thoughts? What can I try next? I have noticed that immediately after starting Backup about 45 sec of heavy disk activity... I'd expect that... backup looking to see what data storage I have and potential places to put a back up, but after that nothing disk access-wise. I'm not sure what goes on behind the scenes, but it seems as if backup is hanging up looking for drives? Or just after that? In either case it's something before an event that triggers showing me the next window in the backup sequence.
I'm no expert, but this isn't my first rodeo either. I'm looking for some valid input here... Hope I can help some other along the way.
BlakeR
Last edited by BlakeR; 21 Feb 2014 at 14:12. Reason: additional input