After the loading windows screen I get a blue screen saying a problem has been detected and windows has been shut down to prevent loss of data. I logged into the computer once and started a system restore, now it will not boot.
Why did you do a system restore?
Sure it's stopcode 6B?
6B is a disk subsystem error and the update may not be the root cause of the issue.
BCCode: 6b 0x0000006b
Cause
Any part of the disk subsystem can cause the PROCESS1_INITIALIZATION_FAILED bug check,
including bad disks, bad or incorrect cables, mixing different ATA-type devices on the same chain, or
drives that are not available becuase of hardware regeneration.
This bug check can also be caused by a missing file from the boot partition or by a driver file that a
user accidentally disabled in the Drivers tab.
Sorry for the delay I wanted to make sure it was 6b and it is. I got the computer used, a friend gave it to me and after I entered the password it
logged in fine. I wanted to remove the data from it (and any malyware) so my brother said I should do a system restore I did not delete any files on it. Once the system restore finished it rebooted and I got the stop code. I have since been unable to properly boot up. Using ubcd I managed to track the issue to a specific sector, but that did not help me and I lost the paper I had written it on. I do not have a win. 7 o.s. otherwise I would just wipe it and reinstall. Any ideas?
Do you have a readable COA (Certificate of Authenticity) sticker on the PC?
If you do, you can do a clean reinstall and use the key on the COA sticker to activate Windows.
The COA sticker will show what version the license is for, such as Home Premium.
This tutorial has everything needed to reinstall, including where to download the latest official Windows ISO installer.
Clean Reinstall - Factory OEM Windows 7
Tyvvm. I didn't think I could get windows 7 again. I really appreciate it.
You're welcome, glad you got it solved!
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