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Windows 7: Can't backup - Invalid window handle (Error code: 0x80070578)

02 May 2014   #1
delerious

Windows 7 Ultimate x64
 
 
Can't backup - Invalid window handle (Error code: 0x80070578)

On a Windows 7 laptop, I noticed that Windows Backup hadn't backed up anything in about a year since the USB drive it was backing up to was full. (I thought Windows 7 would delete old backups if the backup drive was full, but that's another issue.)

So I deleted all the backups off the USB drive and told Windows 7 to do a backup. But the backup failed with an "Invalid window handle" error (error code: 0x80070578). It gave me options to "Try to run backup again" and "Change backup settings". I tried both options and re-tried the backup, but the backup kept failing with the "Invalid window handle" error. I also re-formatted the USB drive (as NTFS) and also restarted Windows, and the backup still fails with the same "Invalid window handle" error.

Any idea how to fix this?


My System SpecsSystem Spec
.

05 May 2014   #2
andrew129260

Windows 7 Professional x64 Sp1
 
 

Format the drive in computer. Then go into backup and restore. Click change settings and wait for windows backup to start. Click the drive again and follow the prompts.

By the way, action center will alert you if the backup fails due to lack of space.
My System SpecsSystem Spec
05 May 2014   #3
delerious

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Format the drive in computer. Then go into backup and restore. Click change settings and wait for windows backup to start. Click the drive again and follow the prompts.
I just tried all that and unfortunately the backup still failed with the "Invalid window handle" error.
My System SpecsSystem Spec
.


05 May 2014   #4
andrew129260

Windows 7 Professional x64 Sp1
 
 

Method 1: Verify the Volume Shadow Copy and Windows backup service is started. If it has not started, start the service and check. Follow these steps:

a) Click Start, type “services” on the start search box and press enter.
b) Scroll down and check for the service mentioned above (Volume Shadow Copy and Windows backup).
c) Double click each of the services and start them if they have not started. Click ok.

Method 2: Run the System File Checker(SFC) scan to fix any corrupted files.

You may also refer this article for more information:

Back up and restore: frequently asked questions

Source:

http://answers.microsoft.com/en-us/w...8-b50840d646cb
My System SpecsSystem Spec
10 May 2014   #5
delerious

Windows 7 Ultimate x64
 
 

I tried both of the methods and unfortunately still get the "Invalid window handle" error.
My System SpecsSystem Spec
10 May 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Have you tried resetting windows backup to default?

Backup User and System Files - Reset to Default Configuration
My System SpecsSystem Spec
11 May 2014   #7
delerious

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by derekimo View Post
Have you tried resetting windows backup to default?

Backup User and System Files - Reset to Default Configuration
I just tried that, and once again got the Invalid window handle.
My System SpecsSystem Spec
11 May 2014   #8
andrew129260

Windows 7 Professional x64 Sp1
 
 

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
My System SpecsSystem Spec
12 May 2014   #9
delerious

Windows 7 Ultimate x64
 
 

I got a "Windows Resource Protection found corrupt files but was unable to fix some of them."

I attached my sfcdetails.txt file.


Attached Files
File Type: txt sfcdetails.txt (40.4 KB, 3 views)
My System SpecsSystem Spec
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 Can't backup - Invalid window handle (Error code: 0x80070578)




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