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Windows 7: dell datasafe factory image restore error

16 Jun 2014   #1
normandorp

windows 7 64bit
 
 
dell datasafe factory image restore error

hi, im trying to restore my dell laptop to factory image using its dell datasafe local backup, but everytime it restarts it comes up with a error message saying
"windows failed to start. a recent hardware.........insert your windows installation disc...........file: \windows\system32\boot\winload.exe.....status0xc0000001...info:the selected entry could not be loaded because the application is missing or corrupt"

now i have realised that my recovery partition seems to be missing and there is only C:OS in computer. i have restored to factory image a few times in the past but i think the last time may not have restored properly and maybe the recovery partition wasnt made? i have reinstalled the dell datasafe but it does nothing

any help would be greatly appreciated


My System SpecsSystem Spec
.
16 Jun 2014   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Post a screenie of disk management and we may be able to see what is going on.
My System SpecsSystem Spec
16 Jun 2014   #3
normandorp

windows 7 64bit
 
 

dell datasafe factory image restore error-disk-management.jpg

ok ive managed to post a screenshot, looks like the recovery partition is there no problems?


My System SpecsSystem Spec
.

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 dell datasafe factory image restore error




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