Creating System Image, 0x80780119 error


  1. Posts : 5
    Win7 Pro 64
       #1

    Creating System Image, 0x80780119 error


    Hi, I've recently reformatted my computer and I would like to make a backup drive this time around. However when I try and use the windows backup and restore it's always saying I don't have enough space. My understanding is that the problem is from my D: SYSTEM_DRV (120mb free, 1.17gb) not being able to create a shadow drive. I am not able to deselect it when I try to make a system image. I've looked at the problem from the site below. Fix the 0x80780119 error when creating a System Image in Windows 7 and 8 - TechRepublic Now I've also done some searching and that people have said that this SYSTEM_DRV is terribly important and that I can mess up my boot up if I delete it hence my fear. I have thought about merging it to my C drive as well as adding some unassigned space to it, neither of which could be done (even through third party partition software). Any help is appreciated, Thanks, Joe
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  2. Posts : 16,130
    7 X64
       #2

    Post a screenshot of disk management window.
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  3. Posts : 5
    Win7 Pro 64
    Thread Starter
       #3

    Creating System Image, 0x80780119 error-untitled.png

    Thanks
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  4. Posts : 5
    Win7 Pro 64
    Thread Starter
       #4

    still haven't found a solution, any help is appreciated
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  5. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #5

    A few questions:

    I notice you have a partition called "System_Drv". Did you give it that name? Normally, I'd expect it to be called "System Reserved".

    That partition has about 1 GB of stuff in it, much more than I'd expect. Have you deliberately saved anything to that partition?

    It has a drive letter D. Normally, I wouldn't expect it to have any drive letter. Did you deliberately give it the drive letter D?

    Are you trying to save this image/backup to G, apparently an external drive?

    Lastly, about this recent install---was it from an ordinary Windows 7 installation disc you bought? Or from a burned disk? Or from a disk supplied by the PC manufacturer? Or?
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  6. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #6

    You could try
    Backup Error 0x81000019 - Fix
    I gather you have tried option one. So you could try Option Two, (2) or (3).
    As you know from your link for system images the system reserved partition needs free shadow storage space.
    Shadow storage space required:
    1) for system reserved less than 500MB at least 50MB free space is required
    2) for system reserved greater than 500MB at least 320MB is required. As you know you fail this requirement.

    The system reserved partition is normally 100-200MB. Yours is 1.17GB!
    The boot data in that partition should normally be ~30MB. So what else is in there to clean up other than USN journal files? List the contents.

    If you keep the system reserved partition, it is best not to give it a partition letter.
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  7. Posts : 5
    Win7 Pro 64
    Thread Starter
       #7

    ignatzatsonic said:
    A few questions:..
    1. I notice you have a partition called "System_Drv". Did you give it that name? Normally, I'd expect it to be called "System Reserved".
    No, I think it appeared when I installed Windows 7 but I'm not entirely sure. It definitely came from the whole 'me trying to reinstall my OS' fiasco.


    2. That partition has about 1 GB of stuff in it, much more than I'd expect. Have you deliberately saved anything to that partition?
    No, I havent touched it in any way.

    3. It has a drive letter D. Normally, I wouldn't expect it to have any drive letter. Did you deliberately give it the drive letter D?

    No

    4. Are you trying to save this image/backup to G, apparently an external drive?
    Yes I am trying to save it to my external hard drive. Windows didn't have a problem accepting the drive as a place to save the image/backup

    5. Lastly, about this recent install---was it from an ordinary Windows 7 installation disc you bought? Or from a burned disk? Or from a disk supplied by the PC manufacturer? Or?
    I've got a Lenovo, windows came preinstalled so I didn't get a CD. I downloaded the ISO from http://msft.digitalrivercontent which was supposed to be the official download for the CD. I installed Win7 Pro (the one that came installed and shoved my original key in it which worked fine).
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  8. Posts : 5
    Win7 Pro 64
    Thread Starter
       #8

    mjf said:
    You could try...
    Thank you, I will take a look. I don't actually understand a lot of what you're saying but I can follow tutorials and I will see if it works. My main concern is why something like this has happened. Surely windows shouldn't create a drive like that out of nowhere and prevent me from backing up my computer the easy way.

    I'm still wondering if I should delete it.

    Here's a photo of it, strange how the sizes don't match up.


    EDIT: I've taken a look at OPTION TWO on the link you've given me and it all seems very complex where a mistake would lead to my computer unbootable. Thanks for the help, I'm going to see if I can find less risky method. I could scrap the idea of backing up all together and just reinstall everything next time I need to reformat as it's proving far more hassle than it's worth.
    Attached Thumbnails Attached Thumbnails Creating System Image, 0x80780119 error-untitled2.png  
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  9. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #9

    I wouldn't scrap backing up under any circumstances!
    The partition functioning as your system reserved has data in there that is far more than boot files. It looks like the remnants of a recovery partition. You could provide more information on your system specs and the history of the PC.

    The last option was to use (free) Macrium Reflect for making system images. This is highly regarded software. In fact it is more flexible than Windows inbuilt imaging and quite straightforward to use. I and many people on this forum use it and if you have problems plenty of people here could help. This is a nice tutorial that guides you through using Macrium Reflect.
    Imaging with free Macrium
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  10. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #10

    I will second MJF's nomination of Macrium. Much preferred to Windows built-in tool.

    Having said that---

    The answers to my first 3 questions above are highly peculiar and I have no explanation for why that small partition has that name, why it is D, or why it has more than 100 or 200 mb in it. Those things have never happened in any ordinary Windows installation I've seen.

    Digital River is a good source for the ISO.
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