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Windows 7: acer erecovery management:error hard drive configuration is not set to

25 Aug 2014   #1
windows 7 lover

windows 7 ultimate x64
 
 
acer erecovery management:error hard drive configuration is not set to

i have a acer aspire 4920 and i want to restore it to factory default. i downloaded acer erecovery management and i click on restore system to factory default.A error message pops up saying hard drive configuration is not set to factory default restore aborted. how do i fix it.









My System SpecsSystem Spec
.
25 Aug 2014   #2
cyanna

windows 7 ultimate x64
 
 

Do you have the recovery disks or a recovery partition?
Is D2D enabled in bios?
My System SpecsSystem Spec
26 Aug 2014   #3
windows 7 lover

windows 7 ultimate x64
 
 

i have not got any recovery disks. the recovery partition is still there. D2D is enabled in bios but alt and f10 doesn't work
My System SpecsSystem Spec
.

26 Aug 2014   #4
cyanna

windows 7 ultimate x64
 
 

can you post a screen shot of how the drives and partitions look like in disk management?
My System SpecsSystem Spec
26 Aug 2014   #5
windows 7 lover

windows 7 ultimate x64
 
 

here it is


Attached Thumbnails
acer erecovery management:error hard drive configuration is not set to-capture.png  
My System SpecsSystem Spec
26 Aug 2014   #6
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

You have 3 partitions on your hard drive:

OEM partition: this appears to be empty.

C: for Windows; about 35 GB used of the 50 available.

D: virtually empty;

I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.

You might be able to order a set of recovery disks from Acer directly.
My System SpecsSystem Spec
27 Aug 2014   #7
cyanna

windows 7 ultimate x64
 
 

I think the poster above is correct. You seem to have two oem partitions. One is visible: can you verify the contents? For the other one you will need to assign a letter to it first before you can view the contents
My System SpecsSystem Spec
31 Aug 2014   #8
windows 7 lover

windows 7 ultimate x64
 
 

how much do the recovery disks cost?
My System SpecsSystem Spec
31 Aug 2014   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.
All OEM Recovery partitions, will show empty disk management.

@ windows 7 lover

Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
http://support.acer.com/acerpanam/de...360faq40.shtml

How do I restore my computer using the eRecovery Management program?
You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
or
Acer | Recovery Media
Check in Accessories
or check the main web site.
Acer Worldwide - Select your local country or region

You may/may not have the option to make a USB Recovery Disk.
My System SpecsSystem Spec
05 Nov 2014   #10
pccheah2014

Windows 7 Ultimate x64
 
 

I had the same problem too


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acer erecovery management:error hard drive configuration is not set to-help.png  
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