acer erecovery management:error hard drive configuration is not set to

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  1. Posts : 4
    windows 7 ultimate x64
       #1

    acer erecovery management:error hard drive configuration is not set to


    i have a acer aspire 4920 and i want to restore it to factory default. i downloaded acer erecovery management and i click on restore system to factory default.A error message pops up saying hard drive configuration is not set to factory default restore aborted. how do i fix it.






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  2. Posts : 259
    windows 7 ultimate x64
       #2

    Do you have the recovery disks or a recovery partition?
    Is D2D enabled in bios?
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  3. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #3

    i have not got any recovery disks. the recovery partition is still there. D2D is enabled in bios but alt and f10 doesn't work
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  4. Posts : 259
    windows 7 ultimate x64
       #4

    can you post a screen shot of how the drives and partitions look like in disk management?
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  5. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #5

    here it is
    Attached Thumbnails Attached Thumbnails acer erecovery management:error hard drive configuration is not set to-capture.png  
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  6. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #6

    You have 3 partitions on your hard drive:

    OEM partition: this appears to be empty.

    C: for Windows; about 35 GB used of the 50 available.

    D: virtually empty;

    I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.

    You might be able to order a set of recovery disks from Acer directly.
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  7. Posts : 259
    windows 7 ultimate x64
       #7

    I think the poster above is correct. You seem to have two oem partitions. One is visible: can you verify the contents? For the other one you will need to assign a letter to it first before you can view the contents
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  8. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #8

    how much do the recovery disks cost?
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  9. Posts : 11,408
    ME/XP/Vista/Win7
       #9

    ignatzatsonic said:
    I don't know what those pictures would have looked like on the day you bought the machine, but it looks to me like you are out of luck since OEM and D both appear to have nothing useful on them.
    All OEM Recovery partitions, will show empty disk management.

    @ windows 7 lover

    Manual how to use Acer eRecovery Management here:
    ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

    Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
    http://support.acer.com/acerpanam/de...360faq40.shtml

    How do I restore my computer using the eRecovery Management program?
    You can Order Acer recovery disks from here:
    https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
    or
    Acer | Recovery Media
    Check in Accessories
    or check the main web site.
    Acer Worldwide - Select your local country or region

    You may/may not have the option to make a USB Recovery Disk.
      My Computer


  10. Posts : 1
    Windows 7 Ultimate x64
       #10

    I had the same problem too
    Attached Thumbnails Attached Thumbnails acer erecovery management:error hard drive configuration is not set to-help.png  
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