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Windows 7: Restore point failed

05 Sep 2014   #1
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 
Restore point failed

Prior to installing VirtualBox I created a restore-point.
The VirtualBox installation was completed but VirtualBox would not open, displaying an error message.

I uninstalled VirtualBox with Revouninstaller.

When I attempted to restore the pre-VirtualBox Restore-point, the RP process started.
- I have never done a restore point so did not know what to expect.

When I returned to my laptop, the desktop was open with this alert on top.

Restore point failed-sytem-restore-failed.png

During System-Restore...
  1. AV Bitdefender Internet Security was "active" (I did not disable AV)
  2. The laptop went to sleep

Should sleep mode be suspended during reinstating Restore-Points. ?
I have not retried the system-restore. The Error (0x80070005) has me concerned.

I would appreciate any guidance, thank you




My System SpecsSystem Spec
.
05 Sep 2014   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

With Bitdefender you need to perform the system restore with the computer booted in safe mode to have it function properly.
My System SpecsSystem Spec
05 Sep 2014   #3
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

@ pbcopter
Should Bitdefender be disabled ?
My System SpecsSystem Spec
.

05 Sep 2014   #4
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

I don't believe it will help in this case. You should perform the system restore in safe mode, so that it will not interfere.
My System SpecsSystem Spec
10 Sep 2014   #5
G33kRick

Win 8.1 Pro
 
 

I had that issue with a client. Technically, it just means that the restore point(s) are pretty much damaged. Safe Mode don't work.

I have tried this in, Administrator mode: regsvr32 quartz.dll (via command prompt) this helped.

Again, most times is restore points gets damaged.

Regards
My System SpecsSystem Spec
10 Sep 2014   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Restore points can be wacky. It is safer to make images before you make any bigger changes to the system.

But why did you want to make a system restore in the first place. Is there a problem after uninstalling vBox?
My System SpecsSystem Spec
10 Sep 2014   #7
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

@whs
... thank you Wolfgang for your input

I have never done a system restore ... ever !
So I thought I would start somewhere, even if just for practice.
I have been following posts in your(?) Imaging tutorial and your independent YouTubes.
Gathering knowledge when I have time.

My foray into VirtuaBox was experimental ... gone wrong because VirtualBox have major problems since early July.
I have since downloaded a beta Virtual box from here ... UPDATE: this final post by "perryg" indicates a resolution.
-----
EDIT 1
VirtualBox final release v4.3.16-95972 ... as at 10-Sept-2014
-----
EDIT 2
More problems for x64 bit Windows (by my count). Windows 4.3.16 specifically for errors due to security At a glance some AVs are implicated.
-----

It appears that sevenforum is more inclined to VMware Player, but I had hoped VirtualBox with its included "snapshot" feature would be a quick fix to create a test-bed with imaging, on this laptop. I have a number of programs I want to install but no experience (and nervous apprehension) about virtual drives and imaging.
A raw beginner !

This laptop is developing problems ... browser (Palemoon), AV (Bitdefender) ... maybe needing a clean install of Windows.
- I suspect testing (and uninstalling) numerous programs has affected the system etc
The Toshiba has had a hard life in the past 2 years, and it is Win-7 that has maintained stability for such a long time.
[i]Unlike Win-XP that had to be clean installed about twice each year)
My System SpecsSystem Spec
11 Sep 2014   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Understand. You are right, sometimes a reinstall is the best solution, as painful as it can be.
My System SpecsSystem Spec
11 Sep 2014   #9
G33kRick

Win 8.1 Pro
 
 

I never done restore points either... I managed 30+ clients backups. Only thing I've done since I manage them all efficiently, I do some files/folders restore, that's it.

Your best bet is to do a complete reinstall, and create an image to USB stick, that way, when things go terribly wrong, you have a backup ready to copy the image over.

Regards
My System SpecsSystem Spec
11 Sep 2014   #10
bawldiggle

XP/7x32 & x64/8x64/8.1x64
 
 

Thank you all for your support
- Imaging and virtual machines are at the top of my to-do's list

My laptop has taken another turn for the better ... temporarily.
When I uninstalled Bitdefender AV using their complete uninstaller, my laptop was then purring like a kitten.
Offline ... !!

Half cooked fanboys on the "Bitdefender" forum had insisted I upgrade from BIS 2013 to BIS-2015 (yes 2015, and 2014 isn't nearly over yet). Their spiel was that BD 2013 is no longer supported ... and that 2015 would "fix all my problems" ... wrong on both counts.

Now I have installed BIS 2015 and horrors of horrors its Windows-8 nightmare again. Bitdefender 2015 is one size fits all (phones, tablets, laptops, desktops). The entire structure has been changed and trying to reinstate settings is a nightmare (BD did-not/do-not have a save settings/export feature) so I had to snip (PNG) every page, tab and list in BD-2013 ... to manually apply in the upgrade version.

What really concerns me is the inclusion of ... Registry cleaner, PC Cleanup and optimizers in the new structure.
Trying to find what they all "actually do" just leads to verbal froth.
Basically "trust Bitdefender to look after your PC"

No thank you ! I will decide what happens on my PC and when.

And to add insult to injury startup time is slower than under BIS-2013.

I don't have time to play with the new toy, I am trying to run a business.

Today I will be clean installing BIS-2014 (having checked the screenshots are the same as BIS 2013).
When my AV subscription is due for renewal in 239 days ... I will be changing "brands" based on AV Comparatives ... at the moment that looks like Kaspersky (for my 3 online machines)
My System SpecsSystem Spec
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