Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need to take back PC (still under warranty)

06 Oct 2014   #1
Roomusay

The new build has Windows 7 64bit Home Premium w/SP1 OEM
 
 
Need to take back PC (still under warranty)

Hello Seven Forum,
Had a PC built last year and is still under warranty. Need to take back as their is Hardware problems. Found this out doing a Memory Diagnostic Test. The question I wish to ask is that I have 2 internal hardrives and 1 external drive. 1xSSD & 1X mechanical HD inside. I have backedup all my documents,music and photos on the external HD but what else do I need to do as I am not comfortable handing over my PC with other stuff such as personal contacts and emails. Hope someone can help.


My System SpecsSystem Spec
.
06 Oct 2014   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Are you worried about actually losing something or are you worried about someone snooping into your contacts and emails when you'd rather they didn't?

Your email and contacts are likely on your C drive. You could back them up as well. Also bookmarks. Where that stuff is depends on what browser and email you use.

You could actually remove any non-operating system drives if necessary---unless that might somehow cause a warranty issue.

I can understand your reluctance. I'd probably remove hard drives when possible, even if I had the stuff backed up.
My System SpecsSystem Spec
06 Oct 2014   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

You may also want to save the Downloads and your Favorites. Then I would Clean All for the partitions that used to have your data. If you have to clean the C partition, you may want to save the product key of the OS and paid programs that you installed. Best is to use the Belarc Advisor. That will list all keys.
My System SpecsSystem Spec
.

06 Oct 2014   #4
Roomusay

The new build has Windows 7 64bit Home Premium w/SP1 OEM
 
 

Thanks for your quick response to my question. I will backup as much as I can on the 2TB external drive. Haven't had to take a PC in before. All the other problems over the years which haven't been many or serious were done here at home. The place I had it built are aware of the hardware problem and told me to bring it in. Common sense would be to phone or email them about my question which I asked here. I wanted to ask here,first, to get another opinion. Thanks again.
My System SpecsSystem Spec
Reply

 Need to take back PC (still under warranty)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
5 Year Warranty on WD drives???
Anybody know where you can buy Western Digital hard drives (standard, not SSD) that have a full 5 year manufacturer's warranty? Seems like everywhere I look now, all you see is these "OEM" versions that have a 2 year warranty. I want to get one to keep on hand as a backup that I'll format so...
Hardware & Devices
Warranty on resold items?
Does anyone know when you buy something off of eBay if it still has a warranty if it is a resold new item. Meaning does the warranty begin when you buy the product or when you register the product.
Chillout Room
Over-clocking/Warranty
I know that in the past, over-clocking would void the warranty on many components...is that still the case now?
PC Custom Builds and Overclocking
Warranty question ?
I don't think I need to Overclock but I do have a question, if a computer part (say a graphics card) is overclocked it would be altered from the manufactures settings.... so would the warranty on the graphics card be void ? any advice appreciated ... thank you :)
PC Custom Builds and Overclocking
Should I get the extended warranty on my system ?
Well on August 13, I just bought a kick ass HP laptop computer from my local FutureShop store. HP Pavilion 17.3" Intel Core i7-720QM Laptop (DV7-4054CA) - Silver - Future Shop Exclusive - Future Shop I am very pleased with my system and it's by far the best computer I've ever owned. When...
Chillout Room
manufacturer warranty..
Got a samsung nc10 netbook that has been bsod for a couple of days It originally had XP on but i installed win 7 a couple of weeks ago. Im almsot certain it is a hardware problem so im sending it back to samsung for 'repairs' however, will they void the warranty or blame the fact that ive put win 7...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App