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Windows 7: Image Restore

20 Oct 2014   #11
Chuck38

Windows 10 Pro 64-bit
 
 

If there isn't anything important on the drive than I would suggest formatting the drive and see if that helps.


My System SpecsSystem Spec
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20 Oct 2014   #12
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Alnitak View Post
Yes, Chuck38, when I performed the move, a message popped up telling me that if I move this 'system file' that it could damage other files.

In addition, the backup I have on the external Seagate drive is from the first week in September. So, those data files ought to be normal. It is all the data files I created after that date that are showing up as 'System files' that has me concerned.
The term "backup" means different things to different people, depending on context, how it is used, and the program or method used to make the "backup". It is not a well-defined term.

An "image" refers to a file that itself is a representation of ALL files on one or more partitions. The entire partition, including both system and non-system files. A "backup" can mean anything.

I'm a bit mystified by you getting the error message for a true data file. Can you provide an example or two of the type of file that generates this error? Are you getting this error for something like a spaghetti sauce recipe or a picture of your cat?
My System SpecsSystem Spec
20 Oct 2014   #13
Alnitak

Windows 7 Pro 64bit
 
 
Image restore Addendum

Yes, ignatzatsonic, the word backup has many variables and it was not clearly defined in the previous post. I do not care for the Seagate Dashboard so I prefer to use the backup service in the Control Panel and point it to the external drive. As far as what was backed up, my assumption is that I would have to connect the Seagate external drive in order to find out that information. Would it be helpful if I did?

I am attaching a jpg that should better explain the data file issue.

In addition, there is a much larger issue going on within this computer. I’m assuming that there is a registry problem (remember I am not technical) It (the computer) has been scanned for malware, virus etc. using 4 different programs & it is clean. Microsoft community forum had a few solutions that have not worked and there have been no other suggestions for a week. Lenovo forum has yet to reply. With all of the uninstalls and re-installs etc. the only reasonable date offered on the recovery list is the ‘image restore’.
My solution thought process is to do the ‘image restore’ and the computer will be as it was on 9/15/2014 with the exception that it would include all newer created files.


Attached Images
Image Restore-system-file-311.jpg 
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20 Oct 2014   #14
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

It appears you have used Windows built-in backup/imaging in this case.

It is cryptic and not particularly user-friendly. As evidenced by your admission that you don't know what it has backed up.

Windows backup has its own opinion of what constitutes a "system file". I think it comes to that opinion based on where the file is located, as opposed to what the file contains.

You haven't said where that file is located. My guess would be that any file called "Adobe Lesson" would not be a system file in the typical sense and that it has been branded as a system file based on location alone.

Did you personally create that file and do you know what it contains? If you in fact created it, I'd say yes to that message, knowing that it is NOT a Windows file necessary to Windows functioning correctly.

I'm guessing it's not a Windows file as I don't see any file with a similar name on my hard drive.

I'm hardly an authority on Windows built-in backup capabilities.

You can wait for other opinions.

My candid advice would be to avoid Windows Backup and to instead use a third party application that you can understand and that does not have peculiar rules.
My System SpecsSystem Spec
20 Oct 2014   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Forget the back up. Download and make an image once a month with Macrium Reflect. If you ever have a problem, big or small, use the back up. You will be back exactly where you were when you made the back up. If you have documents, you can back them up separately, you will never have a serious problem. Even with a bad virus, use the back up and its gone.
My System SpecsSystem Spec
20 Oct 2014   #16
Alnitak

Windows 7 Pro 64bit
 
 

Thanks Richard for the Info I'll be certain to look into that once this issue is resolved. In an earlier message whs made the same suggestion & I must say I have no idea how to create an Image Restore at this time. As far as the backup, ignatzatsonic, you can make specific choices even when using the Microsoft built-in service. I just do not remember what I selected and the only way to know that information is to hook-up the Seagate external drive and look. Yes, I created all these files and as it was stated earlier, they are saved to the C drive. If I understand the rest of your message correctly, it would be safe to say 'yes' to this message but i should wait for others to respond. If I miss-understood please correct me. Thank You.
My System SpecsSystem Spec
20 Oct 2014   #17
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Alnitak View Post
Yes, I created all these files and as it was stated earlier, they are saved to the C drive. If I understand the rest of your message correctly, it would be safe to say 'yes' to this message but i should wait for others to respond. If I miss-understood please correct me. Thank You.
Exactly where on the C drive? What directory/sub-directory?

What is the complete path to the file?

I'm thinking you saved that Adobe file to some atypical place by mistake.

Like maybe you normally save stuff to C:\users\yada yada, but the Adobe file is elsewhere.

There's no reason I can think of why a doc file (Word file) that you personally created would be considered to be a "system file" unless you saved it to a non-standard location where Windows Backup regards all files as "system files".

But, as I said, Windows Backup is a bit idiosyncratic and has its own ideas.
My System SpecsSystem Spec
20 Oct 2014   #18
Alnitak

Windows 7 Pro 64bit
 
 

The path is C:\March-20(this is a folder I created)\ a complete path of the file will not help because all the folders & sub-folders were created by me. There is no User. It is not in Libraries or My document. This folder is on the same level as the folders for Programs, Users, $Recycle.bin etc
As I stated, there is a larger issue with the computer. There are many cliches going on that ought not be happening. i.e. The first thing that shows up after I enter my computer password is the Windows Installer. This is not normal. Whether I open a Browser or a Program the Windows Installer shows up and it can take as long as 15 minutes for the installation to complete. It's a mess.
My System SpecsSystem Spec
20 Oct 2014   #19
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I am not saying that you should do this, but rather it is what I would do.
Back up all your stuff
We can get you a Windows 7 SP1 ISO. You can reinstall, if you have a valid Key Number
You must back up your papers first so you would not lose them, if that is possible
Then you will be as good as new
Then use the Macrium that I suggested, so you always have a back up.
My System SpecsSystem Spec
20 Oct 2014   #20
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

If you have other significant problems as you describe, I tend to agree with Rich.

Other possible alternatives would be:

1: Do a System Restore to a point back in time to when you did not have the problems you describe. This may or may not resolve all of your issues and you may or may not have a System Restore point going back that far.

2: Use a program shipped with the Lenovo that will do a "factory restore" to take the PC back to the state it was in when purchased. I'm only guessing Lenovos have this capability. Most OEM PCs do. You'd have to back up your personal data first.

3: Try to trouble shoot the issues you have individually. This may be time-consuming and ultimately solve nothing.

I'd lean toward a clean install as Rich suggests.
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