Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Backup and restore won't start

28 Dec 2014   #1
cecinit

windows 7 x64 sp1 professional
 
 
Backup and restore won't start

Windows 7 SP1 x64 pro, up to date on patches
Acronis True Image 2014, up to date

Went thru a lot of issues to get rid of damage from
a bad MS patch (KB 3004394). That seems to be
finished, but somewhere along the line the system
backup/restore functionality failed.

Acronis is installed, & it seems to be working ok.
I mention it because net research suggests it might
be involved.

Symptoms:
Windows 7 SP1 x64 pro, up to date on patches
Acronis True Image 2014, up to date

Went thru a lot of issues to get rid of damage from
a bad MS patch (KB 3004394). That seems to be
finished, but somewhere along the line the system
backup/restore functionality failed.

Acronis is installed, & it seems to be working ok.
I mention it because net research suggests it might
be involved.

Symptoms/investigation:
Noticed system backup/restore wouldn't work.
Went looking to see what configuration looked like.

control panel -> system -> system protection
instant popup
There was an unexpected error in the property page:
The Volume Shadow Copy service used by System Restore is not
working. For more information view the event log. (0x8100202)

Please close the property page and try again.

[Sits in "searching..." and every option is greyed out]

view event logs -> windows logs -> applications shows 2 errors:
Error 12/28/2014 11:56:32 VSS 8193 None
Error 12/28/2014 11:56:32 VSS 22 None

details, respectively:

Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154, Class not registered
.

Operation:
Instantiating VSS server

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].

Operation:
Instantiating VSS server

vss doesn't work at all.
vsadmin list providers returns
Error: unexpected failure: Class not registered.

I went thru this article & did everything:

Event ID 13
no diskshadow tho

I did a set of registrations I found here:

https://social.technet.microsoft.com...service-errors
with pretty much the same results.
Focusing on swprv.dll,
unregistering & re-initializing got me this:


The module "swprv.dll" was loaded but the call
to DllRegisterServer failed with error code 0x80070715
At this point, out of ideas/skills to move forward.


My System SpecsSystem Spec
.
28 Dec 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
28 Dec 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Re-register the VSS components

Sometimes re-registering VSS core components can fix errors. Copy the following commands to Notepad and save the file with a ‘.bat’ extension. Run the .bat file by opening an ELEVATED command prompt and entering the .bat file name.
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
vssvc /register
net start swprv
net start vss

We also provide a program which will recreate the correct registry setting and re-register all VSS components. Please download one of the below programs to fix your problem:

VSSfix 32bit - download
VSSfix 64bit - download

Reboot afterwards. Post results
My System SpecsSystem Spec
.

28 Dec 2014   #4
cecinit

windows 7 x64 sp1 professional
 
 

I should have mentioned that one too.
Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
28 Dec 2014   #5
cecinit

windows 7 x64 sp1 professional
 
 

I did the sequence of regsvr32 registrations;
it starts kicking out errors at regsvr32 /s /i swprv.dll
notes about that are found in the initial message.
The /s kills the error message pop ups;
swprv gets this:
The module "swprv.dll" was loaded but the call to
DllRegisterServer failed with error code 0x80070715.

Likewise eventcls.dll
es.dll:
The module "es.dll" was loaded but the entry-point
DllRegisterServer was not found.


vssdui.dll:
The module "vssdui.dll" failed to load
Make sure the binary is stored at the specified path or
debug it to check for problems with the binary or
dependent .DLL files.

The specified module could not be found.

Likewise msxml.dll and msxml4.dll

Rebooted - no difference in VSS.

Likewise with the downloaded VSSfix .exe same null result.
No error messages from the .exe.
My System SpecsSystem Spec
29 Dec 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
it starts kicking out errors at regsvr32 /s /i swprv.dll
notes about that are found in the initial message.
The /s kills the error message pop ups;
swprv gets this:
The module "swprv.dll" was loaded but the call to
DllRegisterServer failed with error code 0x80070715.
On my healthy machine I get the same error message. Seems to be quitw normal.... VSS is running fine on my machine
My System SpecsSystem Spec
29 Dec 2014   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try Windows Repair (All In One)
Especially 19- repair volume shadow copy service
My System SpecsSystem Spec
Reply

 Backup and restore won't start




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Start Menu - Backup and Restore Pinned Items in Windows 7
How to Backup and Restore Pinned Start Menu Items in Windows 7 This will show you how to backup and restore your pinned Start Menu items automatically with one click in Windows 7. This can be handy if you do not want to have to manually pin and restore your currently pinned Start Menu...
Tutorials
windows failed to start, cannot repair, no backup, restore or repair
PLEASE SOMEONE HELP ME. 35+ startup repair attempts and still no dice Windows failed to start.a recent hardware change may be the cause. Start up repair cannot repair this computer automatically. Windows cannot find a system image on this computer No restore points No backup or repair discs...
General Discussion
Selecting Folders to restore in Microsoft Windows 7 Backup and Restore
I have taken a full (Image ?) backup of both my laptops to an external expansion drive. I am now trying to recover some files and folders from one of the backups. I have some folders in the C:\ root directory and some in the C:\users\fred\applications folder. I cannot get the restore...
Backup and Restore
Windows7 Backup and Restore utility: I can't find the file to backup
Hi, New to this forum. I am using Win7 Backup and Restore, along with a Seagate external drive for my backup needs. I backup every week, and have been using it for about 1 year. I see the backups happening each week, but I've never had the need to restore anything. For the first time, I've...
Backup and Restore
Backup and Restore: restore files in Recycler (Win7 Enterprise x64)
Hi: I have a Win 7 Enterprise Pro x64 laptop. Most of the files in my recycler/recycle bin mysteriously disappeared a few days back (I am guessing some OS quirk since desktop.ini also seems to have been modified then, though everything is still running smoothly). So I want to get those files...
Backup and Restore
Cannot Start Backup and Restore in Win7
I cannot seem to start the Backup program provided with Win7. I go to Control Panel and click on "Backup up your Computer" and nothing happens. What do I have to do to start the Win7 Backup program? Thanks gumboman
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App