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Windows 7: Macrium Reflect Issue

19 Feb 2015   #21
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do Extending Hardware Support In Windows PE , select the folder c:\windows (maybe called d:\windows or e:\windows in winpe) and click scan.


My System SpecsSystem Spec
.
19 Feb 2015   #22
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by rvcjew View Post
Quote   Quote: Originally Posted by web View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Most usb3 work OK. But not from all vendors
my usb 3 external drive wont work on usb 2 just tried, its not there in my computer but is when plugged into usb 3 ....... how would I find drivers for it on my system they must be there ?
What model external is it, if it is powered off just usb then it might not get enough juice through usb 2. It should show up in the devices and printers area of the control panel.
USBSTOR\DiskSamsung_D3_Station______0202 powered by external source, I got drivers now and rescue disk but when I run disk none of my usb slots don't work ???? its like it's doing it on purpose ???

should I just reinstall then win 7 then try rescue media ? or persevere not getting any where
My System SpecsSystem Spec
19 Feb 2015   #23
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Do Extending Hardware Support In Windows PE , select the folder c:\windows (maybe called d:\windows or e:\windows in winpe) and click scan.
only just seen this must of posted together will try first, unless u think my idea better ?
My System SpecsSystem Spec
.

19 Feb 2015   #24
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did my procdedure with "scan" find the USBSTOR\DiskSamsung_D3_Station______0202 ? Did it install the driver succesfully?
what do you mean by saying: "when I run disk"?
My System SpecsSystem Spec
20 Feb 2015   #25
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Did my procdedure with "scan" find the USBSTOR\DiskSamsung_D3_Station______0202 ? Did it install the driver succesfully?
what do you mean by saying: "when I run disk"?
sorry run disk meant start pc with PE rescue media ....... but I cant click or select anything because when I do this none of my usb2 ports or 3 ports work this includes my keyboard, this also happens when I try load win 7 install media?

ps have reinstalled mouse software to no avail ?
My System SpecsSystem Spec
20 Feb 2015   #26
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by web View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Did my procdedure with "scan" find the USBSTOR\DiskSamsung_D3_Station______0202 ? Did it install the driver succesfully?
what do you mean by saying: "when I run disk"?
sorry run disk meant start pc with PE rescue media ....... but I cant click or select anything because when I do this none of my usb2 ports or 3 ports work this includes my keyboard, this also happens when I try load win 7 install media?

ps have reinstalled mouse software to no avail ?
You mean ALL usb ports (both usb2 and usb3) don't work in winpe? So also not with win7 install dvd and system rescue disc?
My System SpecsSystem Spec
20 Feb 2015   #27
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by web View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Did my procdedure with "scan" find the USBSTOR\DiskSamsung_D3_Station______0202 ? Did it install the driver succesfully?
what do you mean by saying: "when I run disk"?
sorry run disk meant start pc with PE rescue media ....... but I cant click or select anything because when I do this none of my usb2 ports or 3 ports work this includes my keyboard, this also happens when I try load win 7 install media?

ps have reinstalled mouse software to no avail ?
You mean ALL usb ports (both usb2 and usb3) don't work in winpe? So also not with win7 install dvd and system rescue disc?
yes its like they working against me lol they work in normal windows ?
My System SpecsSystem Spec
20 Feb 2015   #28
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Check your BIOS setup settings to make sure USB is enabled, especially Legacy USB support.
If i have the right manual for your MB, you should see this.

Macrium Reflect Issue-usb_bios_01.png

Source: Motherboards - P5Q PRO - ASUS


My System SpecsSystem Spec
20 Feb 2015   #29
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
22 Feb 2015   #30
web

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by DavidE View Post
Check your BIOS setup settings to make sure USB is enabled, especially Legacy USB support.
If i have the right manual for your MB, you should see this.

Attachment 350307

Source: Motherboards - P5Q PRO - ASUS


this is where it all kept going wrong, because I couldn't click yes or no this also happened after I reinstalled windows and then tried to use rescue media ????? also my usb 3 keyboard and gaming mouse where a bit useless had to use old usb 2 ones as they never worked but maybe this was part of my problem ? .... just kept tying to load rescue media and then on the umpteenth time I got a mouse cruiser was able to click no and the restore proceeded all seems to be ok now thanks for all your help here
My System SpecsSystem Spec
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