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Windows 7: Can`t create a restore date

07 Feb 2015   #31
Billnotlob

windows 7 64bit
 
 
restore

I turned off system protection for c/drive,deleted old restore points( i do this regular at the moment,as they are all current and won`t get me back to where i want to go. I created a new one,and tried to restore and got the present pic.

I did not get a disc with the computer,i took it for a reformat once ,he said it was built in,at the moment everything else works,but i may need to system restore one day.

Bill




Attached Images
Can`t create a restore date-capture.png 
My System SpecsSystem Spec
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07 Feb 2015   #32
billmcct

Windows 7 Home Premium
 
 

OK, try booting the system tapping the F2 or F11 keys and get into recovery mode. HP's from about 2010 on had a system repair built in to the recovery partition. Do not do a Factory recovery as this will reformat the C:/ partition and reinstall windows.

Edit: also try booting with the escape key.

Bill
My System SpecsSystem Spec
08 Feb 2015   #33
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by billmcct View Post
I would try deleting all restore points:
My Computer/Properties/System Protection/ highlight your C:/ drive and press "Configure", check "Turn off System Protection".

Reboot the system to delete all previous restore points.
Reenable the "System Protection".

Since you are on a desktop I'm not sure why HP put a Recovery partition on your drive unless they didn't supply you with a Win 7 disk. If you have the Win 7 disk I would suggest booting to it and doing a Windows Repair. Not a reinstall which would lose all your data just as if using the F11 key and the recovery partition.

Bill
They have been doing recovery partitions since like 2008. You can purchase recovery media if you want.

@Billnotlob, What AV software are you using and you do not have any extra disk imaging software installed correct?
My System SpecsSystem Spec
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08 Feb 2015   #34
Billnotlob

windows 7 64bit
 
 

Did the boot with the (f11) key. The last pic says to temporarily switch off anti virus,as it cannot access a file.( i have avg free edition).On switching off it allows me to create a restore point only if i have (G) on in system protection.I then create a date (4/1/2015.on doing restore,it ignores the date and restores to the one before ,which is a present date.in the past i have not had to disable my anti virus in order to restore. Bill
PS
Sorry but i don`t know what disc imaging software is ? ( i am not that computer literate) i have spoken to micro soft,they spent approx 20 min`s looking at it from their end,they said they would look further at a cost(120 euros per year. This sounds ok provided i still have use of computer to hand over to them.if it crashes ,it would be no use to me.
My System SpecsSystem Spec
08 Feb 2015   #35
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Billnotlob View Post
Did the boot with the (f11) key. The last pic says to temporarily switch off anti virus,as it cannot access a file.( i have avg free edition).On switching off it allows me to create a restore point only if i have (G) on in system protection.I then create a date (4/1/2015.on doing restore,it ignores the date and restores to the one before ,which is a present date.in the past i have not had to disable my anti virus in order to restore. Bill
Odd that it would want G to also be selected, can you post the bottom of the disk management screen to give us a better breakup of your drives like this? It is seems that G is part of the same disk that C is using but that would be a pretty big disk for a hp computer to come with. The Map would help us narrow down why it wants certain things enabled for protection and not.


Attached Thumbnails
Can`t create a restore date-storage.png  
My System SpecsSystem Spec
08 Feb 2015   #36
Billnotlob

windows 7 64bit
 
 
restore

Hope this what you meant


Attached Thumbnails
Can`t create a restore date-capture.png  
My System SpecsSystem Spec
08 Feb 2015   #37
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Billnotlob View Post
Hope this what you meant
I actually meant the bottom of this window http://www.sevenforums.com/attachmen...te-capture.png but showing that one tells me your G drive is external correct, what happens if you make your restore point after safely removing and unplugging your external drive?
My System SpecsSystem Spec
08 Feb 2015   #38
Billnotlob

windows 7 64bit
 
 
restore

This one


Attached Thumbnails
Can`t create a restore date-capture.png  
My System SpecsSystem Spec
08 Feb 2015   #39
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by Billnotlob View Post
This one
Yeah that one shows that G:\ is another disk, is it another disk in the computer or is it a usb external disk? Your going to want to remove external disks before trying to make or use a restore point. Only the disk that is labeled as system and has the windows logo needs to have protection turned on for it.
My System SpecsSystem Spec
08 Feb 2015   #40
Billnotlob

windows 7 64bit
 
 
restore

(G) is a external disc. I never switch it off.when creating a restore point ,what should be on in system protection.
My System SpecsSystem Spec
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 Can`t create a restore date




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