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Windows 7: Restore - won't work despite no AntiVirus

04 Feb 2015   #1
nithig

Windows 7 Pro 64bit SP1
 
 
Restore - won't work despite no AntiVirus

Restore tells me it hasn't worked due to an Anti Virus.
I turn off MSE and Restore still doesn't work.

Computer has Malarebytes & Lavasoft (AdAware) for regular scans but only MSE for anti virus.
Could firewall be getting in the way?

Anyone encountered and resolved this problem?


My System SpecsSystem Spec
.
04 Feb 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello mate now Lavasoft is rather old hat stuff and the MBAM you can uninstall both and try again. I don't think the firewall has anything to do with this and it might be an idea after removing those scanners (the MBAM you can reinstall later it usually is ok except with Kaspersky) to run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

Just for the record MSE is now Windows Defender
My System SpecsSystem Spec
04 Feb 2015   #3
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The only thing that I might add is that you could try booting in Safe Mode With Command Prompt then running the following command:

%systemroot%\system32\restore\rstrui.exe
My System SpecsSystem Spec
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05 Feb 2015   #4
nithig

Windows 7 Pro 64bit SP1
 
 

Thx to both of you ... appreciate yr imput.

Odd result: uninstalled Malwarebytes and ran Restore again but still won't work.
Ran the chk disk, scannow and the .exe Callender suggested but all I get it a v. brief flash of the MS window, too brief to see let along read so not sure if anything actually happened.
I suspect the syntax of these commands is critical (a space e.g.) but the ones from the forum tutorials ought to have worked.

I'll wait and see if the ad. pop up I encountered shows up again. It appears gone but who knows, maybe it's lurking somewhere in Sys.32
My System SpecsSystem Spec
05 Feb 2015   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Wrong path

Sorry - should have been:

%systemroot%\system32\restore

or

C:\Windows\System32\rstrui.exe

or just type rstrui.exe
My System SpecsSystem Spec
09 Feb 2015   #6
nithig

Windows 7 Pro 64bit SP1
 
 

Sorry to take so long to get back to you .... I was actually away and now just back with the computer.

Yes, the revised syntax seemed to do the trick so thanks to you both for your imput!
My System SpecsSystem Spec
10 Feb 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

That's good mate and if you want a little more out of the machine take a look at this
Optimize Windows 7

Just as precaution though even though the instructions that Brink posts are ok in case you might hit a wrong key then do this first - I always do this straight after a clean install a matter of habit and good practice
Registry - Backup and Restore
My System SpecsSystem Spec
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 Restore - won't work despite no AntiVirus




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