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Windows 7: Macrium Reflect Backup Aborted Error Code 0x8004230f

08 Feb 2015   #11
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Your problem is that Norton grabbed your VSS service. This is how the provider should look.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7


My System SpecsSystem Spec
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08 Feb 2015   #12
XP VM User

Windows7 Professional 64bit
 
 
If its a Norton problem?

Hi whs!

Thanks for the analysis!

Quote   Quote: Originally Posted by whs View Post
Your problem is that Norton grabbed your VSS service.
Now what?

Here we come in conflict with Norton help.... I no longer am able to get free or paid help for any Norton Ghost product... its legacy only by their "forum" community of helpers.

I mysteriously LOST the Norton Ghost v15

I did not do it!

Occurred 1 year ago (no VIRUS no ADware other than sweetpacks ever on here) so what did it???

1 year ago the icon on my desktop VANISHED! I stuck a generic folder in its location to remind me where it was and sticky note on it to "fix me please". That was 1 year ago. Searching entire computer for "any Synmantic" product shows only my Anti Virus ones.... No Download for Norton Ghost v14 or 15 (the only 2 I had on this laptop ever)... No evidence it was ever in the add/remove programs listing.....

So what happened to it?

I used to get notifications when the backup copy was certain number of days old, I noticed one day it was not doing that and thats when I noticed Icon was gone leaving a blank spot on desktop....

I checked again, my list of 205 programs installed, no Norton Ghost.

I assume (hopefully I don't have to uninstall Norton AV programs or Internet Security, etc) as they should not be using the VSS, correct? Only a backup program like Norton Ghost would have utilized it???

If the Norton Ghost vanished (no humor in that there!) I know that pieces of the program might be left over in registry etc hidden file places and SCANNOW fixes such things .... but until I have a good copy of what everyone did to install 205 programs (I did very little of it), I have no idea what changes or tweaks anyone did to make them work

(and knowing HOW LONG I usually write.... does anyone want me to communicate about 205 potentially disrupted programs if everything goes back to "factory settings" again? or if I replace all Reg Edit with the original set??? If that is even advisable without a backup or safety in case I mess it up...

Just listing the options that came to mind when you mentioned it might be something related to Norton Symantic....

Thanks again whs!
My System SpecsSystem Spec
08 Feb 2015   #13
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

You could reregister the VSS .dlls. But I am not certain which ones are on your system. This is one possible list. Check in the system32 folder whether they all apply to your system. The first one, the ole32 should be there for sure. But what about all the others.

cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
vssvc /register
net start swprv
net start vss
My System SpecsSystem Spec
.

08 Feb 2015   #14
XP VM User

Windows7 Professional 64bit
 
 
questions

Hi whs!

A quick easy question!

How do I view to check the VSS.dlls (dynamic link library? or s? Libraries, more than one?)

Is the first line: cd /d %windir%\system32
a command for the command prompt window??

if so cd/ d I have only a C Drive, no D partition....

Thanks!
My System SpecsSystem Spec
08 Feb 2015   #15
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

No, only the .dlls. This was a full set of commands if you want to reset them.

Go to C:\Windows]\system32 and check there - one by one.
My System SpecsSystem Spec
08 Feb 2015   #16
XP VM User

Windows7 Professional 64bit
 
 
Thanks for Post #15

Hi whs:

Someday I'll learn how to write "computer books" and all my spaces and tabs vanished below...so it does not look like a computer file tree anymore......

Until then, Guess this is my shorthand for posting a lot of useless photos here.......
so I think I did the right thing when you posted

Quote   Quote: Originally Posted by whs View Post
Go to C:\Windows]\system32 and check there - one by one.
I went to "computer"


+ Windows
+ System32
+Vss
+ Writers
+ 2 sub folders= + Application = This Folder is Empty
+ System has just three 2009!! Items from SAFARI (yes PC Laptop runs lots of Apple items......so not unexpected, just why so OLD??? computer is 2010 birth date!!)

Did I do it right?

Now what? Run the commands line by line on Command Prompt?

Any side effects I should know about ?

Hate doing it without someone who knows what I"m doing right nearby as I'll make a mistake, everyone else knows I did it, but I don't and I won't know how it messes up computer or program when I try try try (and remember, all who know me say PLEASE don't try anything without KNOWING what you are doing!) and I try to fix the problem on my own knowledge, so its a problem doing this.....for me..

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

(If you need to read more to know "why")

Nothing against what you told me to do, I just need to know what possible errors could occur and how to stop the command prompt without crashing the computer if it should get in a loop (See I know the terms, I've done a scrolling loop there where computer gets jammed as the command prompt does something over and over...... and it scrolls upward endlessly its like pull the plug on desktop is only way to stop it and gain control of computer...

So this tiny, "toy" like laptop is to me scary.. do I just pull plug? It has its own battery supply! Do I turn over a RUNNING laptop to remove the battery---I always think its a stupid design.... how does someone stop a runaway loop otherwise??? Without damaging the spinning HDD by turning it over to get at battery compartment????

(I know about the power button---hold in until turns off----its how I turn off computer every time as it breaks often) (But not trying to fix those problems UNTIL I get a survivable backup or TWO OR THREE all copied so I at least have a BADLY working computer copy of everything that I can test out and make sure its recoverable again like Norton Ghost copies...

Thanks for reading long post whs!
My System SpecsSystem Spec
08 Feb 2015   #17
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Nah, you did not do it right. But that's OK. I think we first should fix the provider problem. That is all messed up because you had previously Ghost installed. This Macrium page describes how to do it. But be careful manipulating the registry. I would first backup the registry with Erunt.. Then you can restore it when you mess it up.
My System SpecsSystem Spec
08 Feb 2015   #18
XP VM User

Windows7 Professional 64bit
 
 
Sigh...........

Hi whs!

Am I the complaining squeaky wheel?
I appreciate the links you provided below............


Quote   Quote: Originally Posted by whs View Post
Nah, you did not do it right. But that's OK. I think we first should fix the provider problem. That is all messed up because you had previously Ghost installed. This Macrium page describes how to do it. But be careful manipulating the registry. I would first backup the registry with Erunt.. Then you can restore it when you mess it up.

I don't mean to complain, but I guess my tone of writing sounds like it.....

I did include the Macrium link about the error code (with one f) in my original post (the very long one buried in all the text) as Post #1.

I'll keep it short (ask for more details and I'll provide)

Macrium posting has its main objective to fix something called "Shadow Protect" 3rd party software (not Norton Ghost) I've had long bad history of using the "wrong" fix for something similar and it ends up going WRONG.
That is why very brightly your Windows Seven Forum rule says don't hijack another person's similar problem do a new thread----so I need the (non-existent as I looked) "how to fix a Norton Symantic GHOST VSS problem", not something similar---I know it COULD work!
But
NOT if I'm the one doing it, got it???

And at bottom of the Macrium site page there are the "dangerous" to me click on this [VSSfix 64bit] automated program and it will FIX EVERYTHING.. I've learned that when I use them... it means trip down to the computer store to have them fix what I should not have "one button fixed" myself..
SO
unless lots of people here have had positive experiences with those (just the x64 one) programs from Macrium... I'll stay far far away

And other posted link for ERUNT sounds good (don't I have something like that in Norton Utilities? I'll go take a look, but responding to your link meanwhile) Maybe I've forgotten where it is but fast look on my desktop and Start/All Programs DOES NOT show Norton Utilities! on this laptop... I have it on everything I use..."just in case".... Its gone too! Just like Norton Ghost! I think its gone... what is happening???
(That one I still have the installer for the older version---but its too old, they won't connect to website I know its from 2010 version too old 5 years!)

You know I'm going to have to take it slow.
Start a new thread here....
Make sure the downloader installer is "virus free" using those tools others posted here or have them check it for me as I need to find where I saved that link on computer about "virus.com" tester?? I can't remember the name how can I find it on my computer or the web.... have to re-read all of the other postings (don't you do it I can do that--thanks) to find the tester for downloads if they have adware/spyware on them...

and above all---does ERUNT work? Check the reviews...

(I believe in you whs! But I always check, even people in person know I will do that so its not a matter of trust, I always check as why not?? before disaster strikes)

Thanks....

P.S. (yes there is more) ERUNT raised the question of "permissions" I've not mentioned it, but in GHOST I get warnings about permissions all the time as I NEVER get them right and the person I taught who runs this laptop a lot more than I do (except when under repair like now), knows about them from me so they make the same errors as I do...

Anyway... the Ghost backup always STOPS to ask for "permission" of copying permission DENIED objects.. sometimes its so bad the whole process stop and I have to go in to repair the permission of a particular file (I have NO idea why or what I'm doing, I just follow Norton's steps, and its done)----- Some programs I have must store items in a certain way so that they cannot be copied or cloned or disk imaged and they stop the copying process---

BUT I have not raised that issue as so far I can't even get Macrium to work on here to make "one" copy after the year long absence of copied backups!

One step at a time

Sorry If I Talk too much!!! (write too long)

Thanks again whs!
My System SpecsSystem Spec
09 Feb 2015   #19
XP VM User

Windows7 Professional 64bit
 
 
Yes I need a new thread before completing this one

Hi whs:

While trying stuff (that should be "stuff" as of course do I KNOW?? what I'm doing here... no!)

I crashed computer/ it did CHKDSK and of course erased & poorly restored 10,0000''s of files... (NO PHOTOS! it scrolls too fast, how do I tell you what happens if print screen button does not work in DOS mode??)

I could not restart browsers....

I knew what to do...

I sort of fixed stuff using "Recurva" restore deleted files program.

ALL of my browsing data was deleted, all of my history was deleted, all of the sites I had open to investigate how to do backups were deleted and no memory other than going slowly over each posting and my saved word pad files to figure it out---might take me a few weeks...

So Posting this same as a NEW question.. (Unless you have a quick answer for me here so I can continue this discussion of how to back up computer files???)

Posted here: Crashed computer DSKCHK deleted all Opera history

Thanks again!
My System SpecsSystem Spec
09 Feb 2015   #20
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by XP VM User View Post
While trying stuff
What "stuff" did you do to cause your new problems ?
Don't write a new novel, just give a short concise answer with exact details.
Nobody here can know what "stuff" you did ... unless you tell us.
My System SpecsSystem Spec
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 Macrium Reflect Backup Aborted Error Code 0x8004230f




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