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Windows 7: What is AOMEI Information Code:4140?

10 Feb 2015   #1
XP VM User

Windows7 Professional 64bit
 
 
What is AOMEI Information Code:4140?

Hi Everyone!

1. Downloaded and VirusTotal & Norton etc checked AOMEI installation file.

2. Closed all programs. (Restarted computer too just for good measure of the Memory resetting)

3. Installed AOMEI Program.

4. Launched from Desktop Icon.

5. Went to web/got instruction manual. Remembered to go to settings FIRST and chose "Don't use VSS" as my VSS is broken!

6. (I see it needed the AIK file to do a Windows PE Recovery disk, I know its somewhere in all the Opera History, unfortunately I could not find it on the Forum, so I went and skipped step for now, I'll catch up with the .iso one someone said they had a link to) Its ok, I assume I have 2 CD's Windows PE system from the Forum discussion link I was given about Macrium.

7. Chose to do my 25MB System Reserved Backup first (reading the manual good small easy suggestion to do it first)

8. Set up new folder in Drive H: (New WD Drive) Easy to see like Norton where it was coming from and where it was going so no fears!)

9. Pressed the button-----and got this:

Quote:
Backup is initializing...
Backing up the information of storage device...
Backing up of the volume 0...
Backing up data...
Backing up of the volume 0 done.
Backing up of the volume 1 (C: )...
Information Code:4140
The backup driver works improperly, you could restart the computer to solve the problem.
10. CONFIRMED the Backup failed...... Folder in Drive H: says when I open it "This folder is empty"

11. Ok, now what do I do?

Thanks!


P.S.: I will post this first while I have everything open anyway for the help section on the web, then restart computer (again!) and see if that fixed whatever was wrong and will report back, meanwhile someone can check what Information Code 4140 is..... and where I can find out more about it.

Thanks!


My System SpecsSystem Spec
.
10 Feb 2015   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Can you create a system restore point succesfully?
My System SpecsSystem Spec
10 Feb 2015   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You tried to make the backup while booted from DVD (WINPE)?
My System SpecsSystem Spec
.

10 Feb 2015   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In menu select "Settings"--"VSS", then try use VSS or don't use VSS. Remember what the default setting was!
My System SpecsSystem Spec
10 Feb 2015   #5
XP VM User

Windows7 Professional 64bit
 
 
Hi there

Hi Kakussoft:

Thanks for your three messages.......

Quote   Quote: Originally Posted by Kaktussoft View Post
In menu select "Settings"--"VSS", then try use VSS or don't use VSS. Remember what the default setting was!
I've been working on this problem----see this link: Macrium Reflect Backup Aborted Error Code 0x8004230f

My Word Pad just failed, erasing all word pads I saved with information----so trying to answer you from "memory" which is not as good... sorry.
I had tried Macrium (paid version) and it FAILED too!

Because VSS is gone, vanished! from this computer (VSS.dll Windows System 32 folder when I checked said "this folder is empty!"

So on recommendation I got the AOMEI version which has a "Don't use VSS" button as you mentioned above.....

Yes I checked the button (as I don't have a working VSS)

That is not the problem now...

I don't know what was doing it...

Its making a copy right now---I think????

But I lost Word Pad and of course this is typing r e a l s l o w (as its doing the copying process)---so I'm going to post this with errors, and get back to you when I see in 45 minutes if its done with just the System Reserved File...

Thanks for reading my post and replying!

Oh, almost forgot:

You asked: Can you create a system restore point succesfully? Yes I did it before downloading program.

You asked: You tried to make the backup while booted from DVD (WINPE)? No, while full windows OS is operating, from the desktop Icon they installed.
My System SpecsSystem Spec
10 Feb 2015   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You can't create a system restore point without a working VSS!!!

Windows System 32 folder is totally empty? Or only a few files missing such as VSS.DLL?
My System SpecsSystem Spec
10 Feb 2015   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In Elevated Command Prompt do:
Code:
reg  query  HKLM\SYSTEM\CurrentControlSet\Services\VSS\Providers  /s
Post output
My System SpecsSystem Spec
10 Feb 2015   #8
XP VM User

Windows7 Professional 64bit
 
 
Interesting......

Hi Kaktussoft:

You wrote back:

Quote   Quote: Originally Posted by Kaktussoft View Post
You can't create a system restore point without a working VSS!!!

Windows System 32 folder is totally empty? Or only a few files missing such as VSS.DLL?
See my prior Thread here:

Saved you the trouble of looking at each posting: Macrium Reflect Backup Aborted Error Code 0x8004230f

I wrote the following :

Quote:
Someday I'll learn how to write "computer books" and all my spaces and tabs vanished below...so it does not look like a computer file tree anymore......

Until then, Guess this is my shorthand for posting a lot of useless photos here.......
so I think I did the right thing when you posted

Quote   Quote: Originally Posted by whs View Post
Go to C:\Windows]\system32 and check there - one by one.
I went to "computer"


+ Windows
+ System32
+Vss
+ Writers
+ 2 sub folders= + Application = This Folder is Empty
+ System has just three 2009!! Items from SAFARI (yes PC Laptop runs lots of Apple items......so not unexpected, just why so OLD??? computer is 2010 birth date!!)

Did I do it right?
I've only just found out about the existence of "VSS" shadow copies, etc...

I had no idea they also regulated the creation of Restore Points...

So Since I've made restore points often (now I know how), but never actually USED one, does that mean they are all bad?? Useless??

Thanks for reading this!
My System SpecsSystem Spec
10 Feb 2015   #9
XP VM User

Windows7 Professional 64bit
 
 
Command Prompt window Question

Hallo Kaktussoft! :

You wrote back (before I could reply!) so messages crossed in Internet, sorry!


Quote   Quote: Originally Posted by Kaktussoft View Post
In Elevated Command Prompt do:
Code:
reg  query  HKLM\SYSTEM\CurrentControlSet\Services\VSS\Providers  /s
Post output
Ok, But I'm doing AOMEI backup of "System Reserved" area......

Is it ok to run a "Command Prompt" command, while that process is going one?

Otherwise, I ran the following two commands (from whs in Post #8) in my other thread:

Quote   Quote: Originally Posted by whs View Post
It is not a Macrium problem. As you have seen, it is your VSS service that is defunct. Run the two commands below in an elevated command prompt and post the result here: (right click > Select All > right click > paste here)

vssadmin list providers

vssadmin list writers


are they similar? If so see Post # 10 Macrium Reflect Backup Aborted Error Code 0x8004230f

for the results:

Thanks!
Bedankt!
My System SpecsSystem Spec
10 Feb 2015   #10
XP VM User

Windows7 Professional 64bit
 
 
I just noticed

Hallo Kaktussoft!

You have this posted on your signature:
Quote:
Always look on the bright side of life
Nice to meet another Eric Idle/Monty Python fan!
My System SpecsSystem Spec
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 What is AOMEI Information Code:4140?




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